topic Re: Accidently deleted all files on internal storage and synced new files to internal storage in Z Series

Accidently deleted all files on internal storage and synced new files to internal storage

fhansen — Sun, 11 Jan 2015 12:28:48 GMT

I was setting up FolderSync to sync some folders to my phones internal storage. My mistake was to choose the root of the internal storage, which deleted all files files and synced the folders to the internal storage. I've tried to factory reset the phone, to recreate folders and files originally placed on the internal storage, but no luck. I've only used the phone a couple of days, and didn't wanna spend time on trying to recover folders/files, since I guessed that syncinf files to internal storage would damage the "old" files anyway. Is it possible to recreate the internal storage to the state when I first used the phone? For example the demo videos and sample pictures don't reappear when I do a factory reset (also placing the tick for deleting the internal storage).

Frank

Re: Accidently deleted all files on internal storage and synced new files to internal storage

rambus — Sun, 11 Jan 2015 12:55:10 GMT

Use the PC Companion from Sony

to repair your Phone.

rambus

Re: Accidently deleted all files on internal storage and synced new files to internal storage

SergioPL1 — Sun, 11 Jan 2015 13:14:45 GMT

After doing full factory reset your phone will be clean and ready to use with root folder recreated. But... demo videos and sample pictures are not part of firmware. It is region dependent content available only until phone is factory cleaned or user deletes them.

So to recover those files you need to find other user with the same phone as yours and kindly ask him to share those files with you (if sharing such files is legal in your country).

Re: Accidently deleted all files on internal storage and synced new files to internal storage

fhansen — Mon, 12 Jan 2015 15:26:05 GMT

Hi rambus

I tried both to repair and to update through PC Companion (suggesteed by Sony Support via chat). Didn't work. Found out that sample files won't be recreated when doing factory reset (confirmed by Sony Support via chat).

Thankz for your suggestion though

Frank

Re: Accidently deleted all files on internal storage and synced new files to internal storage

fhansen — Mon, 12 Jan 2015 15:28:24 GMT

Thank you SergioPL

This is what Sony also stated in a support chat. So you're spot on. I've had confirmed by Sony Support that no important files has been deleted (that can't be recreated by the system), when I wiped the internal storage. So I'm good to go, continueing using the phone.

Thankz for your help

Frank

Re: Accidently deleted all files on internal storage and synced new files to internal storage

SergioPL1 — Mon, 12 Jan 2015 20:11:04 GMT

Good that it helped. I learned it hard way by wiping Z1 on the first day.

Re: Accidently deleted all files on internal storage and synced new files to internal storage

HedyBelle — Wed, 21 Jan 2015 08:52:21 GMT

If you don't want to backup overwrite your phone in existed state, you can try to use Android data recovery program to recover lost files from Sony Android phone. Search Tenorshare Android Data Recovery Pro in Google.