topic Charge port fell off in Z Series

Charge port fell off

Xperiadead — Fri, 19 Dec 2014 21:46:38 GMT

I can not believe how incredibly thin the charge port is. Not even 2 months old and the **bleep** thing fell out. Is this a common occurrence ? So disappointed!

Re: Charge port fell off

Phy — Fri, 19 Dec 2014 21:57:24 GMT

No, I don't think so. But you should watch your language and contact Sony Xperia Support.

http://www.sonymobile.com/global-en/support/contact-us/

Re: Charge port fell off

Xperiadead — Fri, 19 Dec 2014 23:26:58 GMT

I wrote darn thing fell off. Not swearing. That's not me

Re: Charge port fell off

Phy — Fri, 19 Dec 2014 23:53:58 GMT

@Xperiadead Oh I see, my appologies.

Re: Charge port fell off

gprlaw — Sat, 20 Dec 2014 19:39:53 GMT

The same thing happened to me. After less than 2 months. Sony refused to replace the phone. It was there own charger that pulled the pin out and they tried to say it was "customer abuse" - whihc it was not. I know how to plug and unplug a charger without causing physical damage. - After returning the phone to them - they sent it back refusing to repair or replace it. They did however provide me (after a lenghty conversation with customer service and a supervisor) with a charging port as that is the only way to charge it now. Also - have had the phone a little over a year and it is constantly freezing now. Not sure if I just received a bad phone because some of the other comments are favorable - but for me - not so much.

PS My experience has been that Sony will not stand behind their product and trys to blame you when something goes wrong

GoodLuck with the phone..