topic Re: Video recorded but can't hear sound in Z Series

Video recorded but can't hear sound

surty — Tue, 30 Dec 2014 01:16:23 GMT

Hi,

I have a new Z3 compact, and just recorded my first video. On playback i cannot hear the sound, but when transferred to PC the sound is OK.

I know I must have an option switched on/off somewhere, but which is it? any ideas?

Separately, but maybe related, I have an icon on the notification bar that could be an ear with a diagonal line thru it, and a small T in the lower rh corner. I can't find it in the manual. Again, any ides?

Re: Video recorded but can't hear sound

Phy — Tue, 30 Dec 2014 01:25:47 GMT

Try booting on safe mode. And then playing the video.

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: Video recorded but can't hear sound

Uliwooly — Tue, 30 Dec 2014 01:26:50 GMT

The icon its "hearing aids"

Re: Video recorded but can't hear sound

Uliwooly — Tue, 30 Dec 2014 01:27:41 GMT

Settings > call settings > hearing aids > uncheck

Re: Video recorded but can't hear sound

surty — Tue, 30 Dec 2014 01:30:29 GMT

Wow, great response time, and correct answer. Turned off and the video sound works. thanks

Re: Video recorded but can't hear sound

Uliwooly — Tue, 30 Dec 2014 01:35:08 GMT

Anytime