topic Screen delay on received calls in Z Series

Screen delay on received calls

AndrewShaw — Wed, 31 Dec 2014 11:08:01 GMT

Hi,

I just noticed that all my incoming calls have a delay before the screen lights up.

Anyone with this issue?

Thanks.

Re: Screen delay on received calls

Ashroft98 — Wed, 31 Dec 2014 11:27:47 GMT

How long is the delay? If its around 1-3 seconds then its pretty normal.

And do you use any RAM Killers,Ram free or antivirus apps? Cause they might contribute for the delay too.

Re: Screen delay on received calls

AndrewShaw — Wed, 31 Dec 2014 12:13:51 GMT

Hi.

I don't use any apps of that sort. I only use Nova Launcher Pro. It worked fine until yesterday.

I think it's more then 3 seconds.

Re: Screen delay on received calls

Ashroft98 — Wed, 31 Dec 2014 12:19:46 GMT

Try booting to safe mode and see if it helps.

/t5/FAQ/How-to-boot-your-phone-into-safe-mode/td-p/348008

Re: Screen delay on received calls

AndrewShaw — Wed, 31 Dec 2014 12:30:36 GMT

Hi,

I just did that and still the same issue.

Phone rings but the screen lights up after 10 seconds or so.

Re: Screen delay on received calls

Ashroft98 — Wed, 31 Dec 2014 12:38:31 GMT

So before we do thw software repair lets try one last option,

Go to Settings > Apps > Press the Three Dots on the upper right corner and press "Reset App Preferences"

And next go back to Settings > Apps > Swipe to the left twice until you reach "All" section of apps > Locate and click "Phone" and press clear data

See if that solves it

Re: Screen delay on received calls

AndrewShaw — Wed, 31 Dec 2014 12:44:38 GMT

No mate. Still the same

Re: Screen delay on received calls

Ashroft98 — Wed, 31 Dec 2014 12:50:28 GMT

I'm afraid you are left ti make a software repair.
WARNING!! It will erase all of your internal data so make sure you make a full backup on your PC.

To make a software repair,simply follow all of these steps

http://talk.sonymobile.com/t5/Xperia-Ion/Detailed-Software-Repair-Instructions-using-Pc-Companion-Win-or/td-p/249946

Re: Screen delay on received calls

AndrewShaw — Wed, 31 Dec 2014 15:53:30 GMT

That did the job.

Now i just need to figure out what app was the issue.

Any chance to reduce the size of the icons ?

Re: Screen delay on received calls

Ashroft98 — Wed, 31 Dec 2014 16:50:41 GMT

Hahaha glad to hear that

Yes,there's maybe an app or changes you did(or apps did) without noticing.Maybe you could investigate and share the apps that caused the delay?
For future reference to other users

Changing the icon size,umm i don't think thats possible(unless you are rooted and install custom icons,or use a launcher).But you could change the size of fonts,the smaller texts made the impression of the icon to appear smaller(for me) hahaha.

Btw Happy new year 2015 !

Re: Screen delay on received calls

AndrewShaw — Wed, 31 Dec 2014 17:18:28 GMT

Well ...

I found out what the issue was.

The Google Account Sync was not working correct. As soon as i stoped Sync with Google it worked like a charm.

Not sure if it is an issolated issue or other are having it now.

Will try to post updates along the way.

p.s. Happy New Year to all and thanks for your time.

Re: Screen delay on received calls

Ashroft98 — Wed, 31 Dec 2014 17:25:11 GMT

Thats a nice piece of info.

Maybe the google accounts sync instantaneously when the phone is about to receive a call(when display is on,the stamina mode works back again,rite.So that cause a massive amount of data needed to be synced)

Thanks for it!

Hahaha no problem.We learn things together over here in the forum