topic Re: Sony Xperia Z3 (D6603) HardLOCK in Z Series

Sony Xperia Z3 (D6603) HardLOCK

ziomalnik — Thu, 01 Jan 2015 21:44:13 GMT

Does anyone know how to unlock my phone because i have entered 5 times wrong PIN i thought i have to put SIM PIN any one or SONY help me Please

Re: Sony Xperia Z3 (D6603) HardLOCK

_alexdon_ — Thu, 01 Jan 2015 21:44:55 GMT

Sorry,you won't be able.

Re: Sony Xperia Z3 (D6603) HardLOCK

ziomalnik — Thu, 01 Jan 2015 21:45:48 GMT

no please....

Re: Sony Xperia Z3 (D6603) HardLOCK

_alexdon_ — Thu, 01 Jan 2015 21:53:50 GMT

The counter cannot be reset.You should check your network but I doubt they will be able to do it.

Re: Sony Xperia Z3 (D6603) HardLOCK

Thommo — Thu, 01 Jan 2015 21:54:14 GMT

A hard lock means just that - It can't be undone

Re: Sony Xperia Z3 (D6603) HardLOCK

Jake-SonyXperia — Thu, 01 Jan 2015 23:06:10 GMT

Hi ziomalnik,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

In the event that the device is locked completely, the device would need to be sent through to one of our repair agents, they would need to perform a reset on the device to allow the Network unlock code to be entered again.

Please use the link below to contact Sony Mobile directly.

http://support.sonymobile.com/global-en/contactUs/

Re: Sony Xperia Z3 (D6603) HardLOCK

ziomalnik — Fri, 02 Jan 2015 00:54:29 GMT

Thanks Jake

Re: Sony Xperia Z3 (D6603) HardLOCK

Jake-SonyXperia — Fri, 02 Jan 2015 02:39:07 GMT

Any time, glad I could be of assistance