topic Can't connect to Facebook via 3G in Z Series

Can't connect to Facebook via 3G

crincad — Thu, 05 Feb 2015 09:15:43 GMT

My Facebook does not work when I'm on 3G. It sais no internet connection and it won't load my news feeds or my notification. All other apps are fine. I do receive notifications on my toolbar but when i open the app it gives me error. I had the same problem with my old phone xperia P. Thanks for any help

Re: please help!

Hampus — Thu, 05 Feb 2015 09:26:33 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Does it work fine when you are connected to a Wi-Fi network? If yes, I suggest that you check your APNs, so there are no Proxy/Port that is causing this behaviour. You can find this via Settings > More... > Mobile networks > Access point name > Tap your internet APN and remove Proxy/Port if they are set.

Re: Can't connect to Facebook via 3G

crincad — Thu, 05 Feb 2015 09:50:20 GMT

Awww thank you so much. Done it and it look ok now. Yes it was working fine on wi-fi, it only had a problem when connected to 3G
Thank you for such a fast reply as well

Re: Can't connect to Facebook via 3G

Hampus — Thu, 05 Feb 2015 10:12:47 GMT

Glad to hear, anytime!

Re: Can't connect to Facebook via 3G

crincad — Thu, 05 Feb 2015 10:24:07 GMT

xxx