topic Re: automatic turn in Z Series

automatic turn

besitas — Thu, 19 Mar 2015 20:13:51 GMT

Hi all,

Im the proud owner of a Z3 and overall im happy with the looks and performance.
Only thing that bothers me, is the automatic turning of the screen, i have it enabled but it doesn't turn, im aware of the smart turning option which is nice, it used to work before.. Nothing really changed since then Things i tried: Factory reset, played with the settings abit. even if i make a vid or pic with phone horizontal position it still makes the vid or pics vertical.. on youtube however, if i go fullscreen it does go into horizontal position. games do go fullscreen no problem.
Kinda clueless here,

Greets

Re: automatic turn

_alexdon_ — Thu, 19 Mar 2015 20:41:50 GMT

Are you sure tap to wake isn't enabled?

Re: automatic turn

besitas — Fri, 20 Mar 2015 06:10:34 GMT

well i have the tape to wake option enabled, does that interfere with automatic turn?

Re: automatic turn

mr_xzibit — Fri, 20 Mar 2015 06:42:53 GMT

Not on my z3 it doesn't. I have tap to wake enabled and my screen rotates fine.

Re: automatic turn

_alexdon_ — Fri, 20 Mar 2015 11:53:51 GMT

Sorry,I thought it was automatic turn on. Can you check if the same occurs in safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Re: automatic turn

besitas — Fri, 20 Mar 2015 16:24:16 GMT

Alright i booted into safe mode and the problem remains.. Screen still won't turn.

Re: automatic turn

_alexdon_ — Fri, 20 Mar 2015 16:49:53 GMT

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Re: automatic turn

besitas — Fri, 20 Mar 2015 17:15:48 GMT

Well that would be no problem if i had a pc. the cpu was KIA after 6 years of service
Any other way to do a repair ?

Re: automatic turn

_alexdon_ — Fri, 20 Mar 2015 23:22:04 GMT

Sorry,you need a computer to repair.

Re: automatic turn

besitas — Sat, 21 Mar 2015 07:44:50 GMT

Ahh alright, well thanks all for the support. As soon as i have a working pc again im gonna try and repair.

Re: automatic turn

_alexdon_ — Sat, 21 Mar 2015 09:03:30 GMT

Ok then,keep us updated.