topic Re: issues with deleting text in Z Series

issues with deleting text

gemando22 — Fri, 20 Mar 2015 17:31:09 GMT

This doesn't happen everytime and it's worse when my battery is below 40%, but if I've typed something and want to delete it, as the cursor is moving back the phone reinserts words. So I'll be deleting the word "delivered", and as I delete back and get to "de" the phone reinserts delivered again and the cursor miles to the end so it ends up saying "dedelivered" and I have to delete it all again. But it will then do it for every word and I end up deleting two sentences. Or if I then go to add an extra letter or punctuation mark onto the end of a word it deletes the preceeding letter. It's so annoying! I'd post a video or something to show it but don't have anything to do it with.

Re: issues with deleting text

Phy — Fri, 20 Mar 2015 17:39:30 GMT

Do you experience this on Chrome or another app? If it's on Chrome then clear the app data

Re: issues with deleting text

Phy — Fri, 20 Mar 2015 17:40:37 GMT

How to clear data on chrome app. From your Home screen

1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find and tap on the chrome app.
5. Tap Force stop > Clear data.
6. Restart the phone

Re: issues with deleting text

gemando22 — Fri, 20 Mar 2015 17:56:06 GMT

Ah excellent thanks. That seems to have sorted it. Is there a way to stop it doing it in the future or do I just need to periodically delete the app data?

Re: issues with deleting text

gemando22 — Fri, 20 Mar 2015 17:56:35 GMT

Meant to say it's on chrome.

Re: issues with deleting text

Phy — Fri, 20 Mar 2015 18:00:48 GMT

No problem anytime.