topic Re: Problems with battery charging ! in Z Series

Problems with battery charging !

arto — Sun, 22 Mar 2015 07:45:47 GMT

After Lollipo-update, my Z3C have had problems with battery charging..

1) Phone is heating while on charging dock

2) The phone stops to charge the battery when about 85% is charged. Orange led starts to blink.. and the power management is stopped too: it freezes when charging stops and battery usage meter stops to update.

I have rebooted the phone several times with no improvement fot this problem.. WHATS WRONG ?

Re: Problems with battery charging !

Uliwooly — Sun, 22 Mar 2015 07:50:10 GMT

1. That's normal, double check if you are syncing apps or auto uploading data

2. Are you using the phone while charging, playing games, etc?

Re: Problems with battery charging !

Uliwooly — Sun, 22 Mar 2015 07:52:59 GMT

One suggestion, re-install the latest update with PCC to smooth things out.

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Problems with battery charging !

arto — Thu, 26 Mar 2015 16:49:41 GMT

Yeah, I re-installed the phone by PC-Companion..But still there's problem with charging.

Last night I put my phone to the charging-dock (as usual), the battery was 25% charged in the beginning: in the morning the orange led was blinking (!) and battery was charged only for 84% ... Somehow the charging stops before the battery is fully charged.

That kind of problem never exists before, it appeared after the Lollipop-update. Have anybody else same problem ???????

Re: Problems with battery charging !

Mellanmjölk — Sun, 29 Mar 2015 09:17:48 GMT

Yes, I have the same problem. But it started just the other day, several days after lollipop install.
Yesterday it stopped at 80% and the orange lamp was flashing and the icon for charging was flashing too.
This morning the same problem.
But it also seems that the device don't loose any battery. It still says 80% during typing this message.

What happened and how to solve?

Re: Problems with battery charging !

Mellanmjölk — Sun, 29 Mar 2015 09:27:35 GMT

Still stuck att 80%..
Been using Messenger during the last 10 minutes.

Re: Problems with battery charging !

arto — Sun, 29 Mar 2015 11:05:56 GMT

HI.. it seems that somehow the power management program is not ok and not synchronic with the battery..

I tried this: I shut down the phone (power off) and the I put it to the charging dock for overnight..

In the morning when started the phone, according the power management the battery was 100% charged. But something weird is in the power management still. Today it freezed again after I detached the phone from dock, and show 100% all the time for several hours. Re-start the phone helped for this..

Otherwise it seems that charging while power off corrected that problem.. Let's see.

Re: Problems with battery charging !

arto — Wed, 01 Apr 2015 14:49:32 GMT

Yeah, no charging porblem anymore !

Re: Problems with battery charging !

CNeutron — Mon, 13 Apr 2015 13:54:55 GMT

I have the same Problem. Will try to drain as much Battery as possible today, and then fully charge it turned-off over night.

I will report back tomorrow (**bleep** having a mobile, where you can't remove the battery for a quick and full reset 😉 )

Re: Problems with battery charging !

jkey — Tue, 09 Jun 2015 15:03:38 GMT

After reinstall/reflash the firmware.

Charing problem solved.

Re: Problems with battery charging !

ScottA — Thu, 08 Oct 2015 08:55:04 GMT

Hello all

I'm experiencing exactly the same problem with my new Z3 Compact.

I always put the charger on overnight and noticed that in the morning the LED was flashing and the battery charge indicator was going on and off all the time, with the level up to around 80%.

I thought it might have been the wire so the following night used a different one but the same thing happened.

I also used the charging dock which has the same issue.

I've gone through the steps in this topic and have updated the software via the PC Companion and last night it was just the same. Got to 85% then the LED started flashing and the charge continually stopping and starting.

Anyone got any more suggestions for a frustrated owner?

Re: Problems with battery charging !

Zantetsuken — Thu, 08 Oct 2015 10:50:24 GMT

I'm having a similar problem, but mine is capping out at 60% (I bought the phone two days ago and am just using it today after getting a new sim card).

I might have got it to work and keep charging, by turning the unit off and charging it, the LED comes back on and the animation on the screen indicates it's now drawing charge again.

I will keep you posted as to whether or not this works and I get it to full charge.

Re: Problems with battery charging !

ScottA — Thu, 08 Oct 2015 10:53:15 GMT

Thanks, not an ideal solution but I'd be interested to hear how it goes.

I use the alarm function in the morning so might have to work around that if it is switched off.

Re: Problems with battery charging !

ScottA — Tue, 13 Oct 2015 07:36:12 GMT

Unfortunately the problem is getting worse for me. Last night during charging, the connection kept coming and going and every time that happened, the notification noise was going on and off which kept me awake so I had to just disconnect the charger.

My question is - this mustn't be a problem which affects all handsets as there's not a great deal of information online, so where would I stand if I needed a replacement? Is this covered as part of the manufacturer's warranty?

Many thanks.

Re: Problems with battery charging !

ScottA — Thu, 15 Oct 2015 14:22:01 GMT

Final update from me...

I took the handset back to the retailer and exchanged it for another one, the exact same model, and the problem is not present on the exchanged one.

I was able to demonstrate the fault on my handset to the staff in the store and they agreed to exchange it after going through the usual factory resets etc without any success.

So if anyone else is still having the same problem I'd recommend doing the same as it looks like only a small number of handsets are affected by this.

Re: Problems with battery charging !

قمر — Sat, 02 Jan 2016 10:53:28 GMT

Yes i notice that

Re: Problems with battery charging !

chupakaber88 — Sat, 27 Feb 2016 23:24:21 GMT

Reboot before charging and you will be happy))

Re: Problems with battery charging !

Sneha13 — Wed, 13 Apr 2016 05:41:04 GMT

Should I not auto sync apps or auto upload data?