topic Re: failed update in Z Series

failed update

katiemoon — Tue, 10 Feb 2015 20:39:18 GMT

Xperia z1

Re: failed update

_alexdon_ — Tue, 10 Feb 2015 20:43:34 GMT

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Re: failed update

Uliwooly — Tue, 10 Feb 2015 20:45:37 GMT

For future reference

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: failed update

startrish_sp — Fri, 13 Feb 2015 11:51:22 GMT

Whats the latest version now?? I still have 4.4.4

Re: failed update

Uliwooly — Mon, 16 Feb 2015 01:13:45 GMT

@startrish_sp

http://support.sonymobile.com/global-en/xperiaz1/software/

Android version: Android 4.4 (KitKat)

Latest available software: 14.4.A.0.157

Release started: 2014-11-11