topic Re: Can't play video in Z Series

Can't play video

gordont — Mon, 23 Feb 2015 12:00:46 GMT

I keep getting the error can't play video or invalid url for videos recorded on the phone. Sony support told me to do a phone repair but it has made no difference, any suggestions would be appreciated!

Re: Can't play video

_alexdon_ — Mon, 23 Feb 2015 12:03:13 GMT

Are you saving videos to external microSD?

Re: Can't play video

gordont — Mon, 23 Feb 2015 12:16:32 GMT

Yes I am

Re: Can't play video

_alexdon_ — Mon, 23 Feb 2015 12:18:13 GMT

Can you change location to internal,just to check if the microSD is fine?

Re: Can't play video

gordont — Mon, 23 Feb 2015 12:22:58 GMT

What's the easiest way to move the files?

Re: Can't play video

_alexdon_ — Mon, 23 Feb 2015 12:25:59 GMT

I am not saying to move them from SD to internal,set the camera to save in internal memory. If the card is corrupted,the videos are too and no reason to move them.

Re: Can't play video

gordont — Mon, 23 Feb 2015 12:28:22 GMT

filesok moved to internalstorage with file commander and still the same error

Re: Can't play video

_alexdon_ — Mon, 23 Feb 2015 12:29:44 GMT

Did you even pay attention to what I have said?

Re: Can't play video

gordont — Mon, 23 Feb 2015 12:29:48 GMT

Only problem phone insisted on moving them so that means my 6 Gb of movies are toast?

Re: Can't play video

_alexdon_ — Mon, 23 Feb 2015 12:31:42 GMT

I am not sure,you should do what I have told,set the camera to save in internal and see if the same occurs.

Re: Can't play video

gordont — Mon, 23 Feb 2015 12:33:52 GMT

Yes if the card is corrupted then vids are stuffed, very odd given it's a new card

Re: Can't play video

gordont — Mon, 23 Feb 2015 12:37:06 GMT

ok i will thanks

Re: Can't play video

_alexdon_ — Mon, 23 Feb 2015 12:37:31 GMT

What type? Can you do what I have told you?

Re: Can't play video

Lord_viridis — Mon, 23 Feb 2015 14:35:27 GMT

Was the card a bargain?
Genuine question.

Re: Can't play video

gordont — Mon, 23 Feb 2015 22:02:14 GMT

No, 128 Gb bought two of them but they had a guarantee so I'll see. Had a closer look and the odd thing is short video under a minute is still ok it's the large stuff that's corrupted

Re: Can't play video

_alexdon_ — Mon, 23 Feb 2015 22:06:51 GMT

But are the videos fine on internal? Did you even check?

Re: Can't play video

gordont — Mon, 23 Feb 2015 23:52:30 GMT

Yeah I checked prob wasnt' clear in my reply. Saved to the internal storage everything is fine for any size vid file. ON the storage card under a minute is OK anything over gets corrupted. If I save on the internal and then transfer to the SD if it's over a minute it still gets corrupted.

Re: Can't play video

_alexdon_ — Tue, 24 Feb 2015 05:25:49 GMT

So it is a defective microSD I guess.

Re: Can't play video

stockyvillage — Tue, 24 Feb 2015 08:55:53 GMT

@gordont try the Sony UHS-1 micro SD card.Works perfect in my Z3

Re: Can't play video

gordont — Tue, 24 Feb 2015 11:02:22 GMT

Yeah defective SD card. Tried taking video and pics till the phone filled up by saving to internal memory . All videos played fine, transferred them to the SD and hey presto corrupted video. Not happy as it wasn't a cheap card! Thanks for the tip on the one that works well stockyvillage.