topic Re: Full picture photo shooting details does not show up in Z Series

Full picture photo shooting details does not show up

Methee — Tue, 24 Feb 2015 05:13:39 GMT

Hi everyone,

Normally when I shot a photo and in the photo viewing mode I can select "details" to see the full details of the captured photo such as shutter speed information. However, recently I found that the information does not show in full like in the past. The shutter speed an some other details are diappeared.

How can I bring this back

Methee

Re: Full picture photo shooting details does not show up

_alexdon_ — Tue, 24 Feb 2015 05:22:00 GMT

Normally,that should not be the case.Try settings-apps-all-camera,force stop and clear data.Restart.

Re: Full picture photo shooting details does not show up

Methee — Wed, 25 Feb 2015 16:28:55 GMT

@alexdon I have tried your recommendation but it doesn't work. I even force stopped and cleared the data of the gallery app. But still it is the same.

Possibly due to the reason that I used to connect my phone with computer and use PC companion to repair my phone software. Maybe from this action, the full details of the captured photo never been shown again T_T

Methee

Re: Full picture photo shooting details does not show up

_alexdon_ — Wed, 25 Feb 2015 16:33:17 GMT

Can you check if the same occurs in safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Re: Full picture photo shooting details does not show up

Methee — Thu, 26 Feb 2015 18:09:06 GMT

@alexdon thank you for your advice :smileysmileywink:

I have tried it in safe mode but still the details of the captured photo does not show in full. I have attached a screenshot with this post which you can see that the details are very short.

Also, I have tried also a factory reset but it does not work at all. Possibly the PC Companion repairing that I did it last time might had some unknown error due to my home Internet connection was not stable. So, the PC companion repairing version of software might be permanently modified into the factory software. So the the factory reset does not work.

Anyone has the same problem like me? or it is normal with the current Sony updated software. I am sure last 2 months ago when I bought Z3 it was not like this. And this is an annoying problem for me as I always use Z3 camera in manual mode and always make use of the first picture shooting details such as ISO, speed shutter, etc for re-shooting a second better photo.

Anyway, I will do a PC companion repairing again tomorrow morning, then I will post a result

Below is the screenshot that I shot a photo in safe mode using manual camera mode at 20.7 MP, auto ISO
Then I openned the gallery in safe mode and see the details of the captured photo. You can see that there is almost no important details.
There are only the width and height and then the flash is on or off.

Thanks Alexdon

And soory if my English is not good!

Methee

Re: Full picture photo shooting details does not show up

_alexdon_ — Thu, 26 Feb 2015 18:17:34 GMT

So you cannot scroll down to see other info? Are you willing to try another software repair?

Re: Full picture photo shooting details does not show up

Methee — Thu, 26 Feb 2015 18:20:05 GMT

@alexdon

Yes I can't scroll down anymore.

Sure tomorrow I will do another PC companion software repair. And will keep you updated for the result !

Thank alot Alexdon!

Methee

Re: Full picture photo shooting details does not show up

_alexdon_ — Thu, 26 Feb 2015 18:25:42 GMT

Good luck.

Re: Full picture photo shooting details does not show up

Methee — Sat, 28 Feb 2015 05:51:05 GMT

Dear Alexdon

I have done a PC companion software repair. However, theeverything still be the same, the problem still there.

Does your Z3 have the updated software? if yes can you help me check whether you gallery also not show full details or not.
Just think that possibly all the z3 phones with updated software may have the same problem as me.

Thanks

Re: Full picture photo shooting details does not show up

_alexdon_ — Sat, 28 Feb 2015 08:42:19 GMT

I am sorry but I cannot assist with that, let's see what @Hampus @Rickard have to say after the weekend.

Re: Full picture photo shooting details does not show up

Lord_viridis — Sat, 28 Feb 2015 08:49:44 GMT

Mine shows the same as op, no iso or shutter speed.
However I don't recall ever seeing it on z3.

Re: Full picture photo shooting details does not show up

_alexdon_ — Sat, 28 Feb 2015 08:52:24 GMT

@Viridis thanks for popping here,I don't have Z3 so I couldn't assist. But I find it helpful if that kind of info is available (like on Z1).

Re: Full picture photo shooting details does not show up

stockyvillage — Sat, 28 Feb 2015 08:52:35 GMT

My Z3 still shows all the details about ISO aperture focal geo tagging etc etc.Model no D6603 unlocked.Build version 23.0.1.A.5.77.Album version.6.6.A.0.6

Re: Full picture photo shooting details does not show up

_alexdon_ — Sat, 28 Feb 2015 08:53:41 GMT

@stockyvillage That is why I have asked the staff members to take a look after the weekend.

Re: Full picture photo shooting details does not show up

stockyvillage — Sat, 28 Feb 2015 08:56:24 GMT

@Alexdon.yes I know that's why I put model,build number and album version in.

Re: Full picture photo shooting details does not show up

mr_xzibit — Sat, 28 Feb 2015 10:17:06 GMT

Mine also shows all info regarding iso shutter speed etc.. Model no D6603 version 23.0.1.A.5.77.
Album version.6.6.A.0.6 same as Stockyvillage.

Re: Full picture photo shooting details does not show up

Methee — Sat, 28 Feb 2015 14:57:30 GMT

Hi everyone my Model No. is D6653 version 23.0.1.A.5.77 and the album version is 6.3.A.0.10.
My album does not show full information about the captured photo.

I think the difference in album or model version make my Z3 can not show full details.

Thank everyone for your information and participation! You guys are really nice

Re: Full picture photo shooting details does not show up

Lord_viridis — Sat, 28 Feb 2015 20:42:44 GMT

D6603
23.0.1.A.5.77 (o2 UK customisation)
Album 6.3.A.0.10

Does not show full details

Re: Full picture photo shooting details does not show up

_alexdon_ — Sat, 28 Feb 2015 20:48:46 GMT

@Methee are you locked on a specific network?

Re: Full picture photo shooting details does not show up

Methee — Sun, 01 Mar 2015 02:47:08 GMT

@alexdon sorry I slept immediately after I posted in the forum last night. What can I help Alexdon just tell me and I will.

So sorry my English is not good.