topic Z1 compact strange swish sound in Z Series

Z1 compact strange swish sound

razvan — Tue, 03 Mar 2015 08:52:29 GMT

Hello,

I bought one Z1 Compact for my wife in December 2014

It's a great phone except one little annoying sound issue which seems i cannot solve it

I noticed from the begginig that from time to time i hear a strange swish sound like when you try to find a radio station and there is no signal at all

This happenes when audio is not used. Most frequest is when using Facebook app during scroll amond videos (videos are not played !!!!)

I tried system repair but nothing changed

Phone has last firmware update 14.4.A.0.157

Has anyone have the same issue? Is it a firmware bug or hardware? Should i send to service center?

Regards,

Razvan

Re: Z1 compact strange swish sound

Patrik — Tue, 03 Mar 2015 09:53:45 GMT

In that case I would advice you to send your phone in to an authorized service center for further investigation. For more information contact your local support.
http://support.sonymobile.com/global-en/contactUs/

BR
Patrik

Re: Z1 compact strange swish sound

razvan — Mon, 09 Mar 2015 07:58:00 GMT

Hello,

Today i let my Z1c to service center

Lady from reception noticed also the strange sound

I will come back with details when i will receive a feedback

Regards

Re: Z1 compact strange swish sound

razvan — Mon, 09 Mar 2015 14:40:46 GMT

I have received a status from service center that SWAP replaced (whatever that means)

If the phone was opened i wonder if it will stiil be waterproof ...hmmmm

Re: Z1 compact strange swish sound

razvan — Wed, 11 Mar 2015 11:34:36 GMT

Today i received the device back

Guess what! It's a new one

I checked the sound for this one. Seems to not have the same issue

Thank you Sony