topic Re: Xperia Z3 radio not working - No sound output in Z Series

Xperia Z3 radio not working - No sound output

taz_mw — Wed, 06 May 2015 16:41:19 GMT

When I plug in my earphones, there is no sound output from the FM radio. Walkman app works fine so its not the jack or earphones. The FM app shows that the radio is on but there is no sound. I really don't want to factory reset..is there any other way to fix? Thanks.

Re: Xperia Z3 radio not working - No sound output

_alexdon_ — Wed, 06 May 2015 16:45:00 GMT

Settings-apps-all-look for radio app,force stop and clear data. Restart and try again.

Re: Xperia Z3 radio not working - No sound output

Uliwooly — Wed, 06 May 2015 16:45:33 GMT

Turn off Ok google from any screen, that should solve your issue.

@taz_mw

Re: Xperia Z3 radio not working - No sound output

_alexdon_ — Wed, 06 May 2015 16:47:36 GMT

That could work too, disable google now as uli says. Also,take a look here:

/t5/Xperia-Z3-Z3-Dual/Radio-Only-Works-When-Screen-is-Off/td-p/895762/page/2

Re: Xperia Z3 radio not working - No sound output

Uliwooly — Wed, 06 May 2015 16:50:08 GMT

Or here

http://talk.sonymobile.com/t5/Software-Updates/Lollipop-New-Features/m-p/955490#U955490

Re: Xperia Z3 radio not working - No sound output

taz_mw — Wed, 06 May 2015 16:52:48 GMT

Thanks +1 Kudos.. disabling OK google from anywhere works!

Re: Xperia Z3 radio not working - No sound output

Uliwooly — Wed, 06 May 2015 16:54:03 GMT

@taz_mw

Excellent

Re: Xperia Z3 radio not working - No sound output

WSTK — Mon, 08 Feb 2016 09:57:37 GMT

Turning off "Ok Google" is still a workaround, Sony has to fix this in the next software update

Re: Xperia Z3 radio not working - No sound output

Redz1 — Mon, 11 Jul 2016 15:49:12 GMT

Had the same problem, thanx uliwooly

Re: Xperia Z3 radio not working - No sound output

littlebrown4yb — Mon, 17 Oct 2016 19:54:28 GMT

GEINUS ! i been trying to figure out all week why my headphones would not work on radio app and BINGO just go into google app go settings and turn off easy when u know ,but seriously SONY this is major fault so cant use radio when voice recogniction is on cmon sony fix this,and thanks Body fr ur help