https://community.sony.hr/t5/z-series/couldn-t-capture-screenshot/m-p/3419019#M69059 <P>Anytime.</P> Sat, 22 Aug 2015 16:10:26 GMT _alexdon_ 2015-08-22T16:10:26Z https://community.sony.hr/t5/z-series/couldn-t-capture-screenshot/m-p/3419014#M69054 When i'm trying to taking a screenshot i'm getting a issue like that:<BR />"Couldn't capture screenshot<BR />Content may be protected or the memory may be full."<BR />My memory isn't full and i tried it at Twitter, Instagram etc. and i got same issue. I tried the cleaning all cached data.<BR />(Sorry for my bad English) Sat, 22 Aug 2015 15:02:25 GMT https://community.sony.hr/t5/z-series/couldn-t-capture-screenshot/m-p/3419014#M69054 alpkasikci 2015-08-22T15:02:25Z https://community.sony.hr/t5/z-series/couldn-t-capture-screenshot/m-p/3419015#M69055 <P>Strange, did you check under settings-storage how much free internal memory do you have?</P> Sat, 22 Aug 2015 15:07:22 GMT https://community.sony.hr/t5/z-series/couldn-t-capture-screenshot/m-p/3419015#M69055 _alexdon_ 2015-08-22T15:07:22Z https://community.sony.hr/t5/z-series/couldn-t-capture-screenshot/m-p/3419016#M69056 Total Space: 11.57 GB<BR />I have 5.44 availiable memory. Sat, 22 Aug 2015 15:10:12 GMT https://community.sony.hr/t5/z-series/couldn-t-capture-screenshot/m-p/3419016#M69056 alpkasikci 2015-08-22T15:10:12Z https://community.sony.hr/t5/z-series/couldn-t-capture-screenshot/m-p/3419017#M69057 <P>If you boot in safe mode, how is it?</P> <P><A href="https://community.sony.co.uk/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008" target="_blank">/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008</A></P> Sat, 22 Aug 2015 15:27:08 GMT https://community.sony.hr/t5/z-series/couldn-t-capture-screenshot/m-p/3419017#M69057 _alexdon_ 2015-08-22T15:27:08Z https://community.sony.hr/t5/z-series/couldn-t-capture-screenshot/m-p/3419018#M69058 I boot in safe mode it's okay and i restarted. It's okay. I'm grateful to you :). So thanks. Sat, 22 Aug 2015 15:55:21 GMT https://community.sony.hr/t5/z-series/couldn-t-capture-screenshot/m-p/3419018#M69058 alpkasikci 2015-08-22T15:55:21Z https://community.sony.hr/t5/z-series/couldn-t-capture-screenshot/m-p/3419019#M69059 <P>Anytime.</P> Sat, 22 Aug 2015 16:10:26 GMT https://community.sony.hr/t5/z-series/couldn-t-capture-screenshot/m-p/3419019#M69059 _alexdon_ 2015-08-22T16:10:26Z https://community.sony.hr/t5/z-series/couldn-t-capture-screenshot/m-p/3419020#M69060 just reset your resolution by the software you had changed. then do a factory restore of your device. it will work i'm sure. Sun, 13 Mar 2016 11:31:00 GMT https://community.sony.hr/t5/z-series/couldn-t-capture-screenshot/m-p/3419020#M69060 debs124 2016-03-13T11:31:00Z