IMEI number

Worzel1 — Sun, 15 Nov 2015 01:02:23 GMT

Hello.,

I have just registered a new Sony account but when trying to enter the IMEI number on the settings page of the support site it tells me it's an invalid format.
I have checked, double checked then checked again and the 15 digit number I am entering is definitely correct (and obviously the correct format) so I have no idea what the problem is.
The reason for entering the IMEI number is for online support, should I need to invoke the warranty at some point. The problem is without this number, the support page days I don't have any warranty.

Has anyone else had this problem and if so, is there a solution or something I'm missing?
Thank you in advance.

Re: IMEI number

Uliwooly — Sun, 15 Nov 2015 04:59:24 GMT

@Rayhipkiss

Dial *#06# you should see the IMEI number

Re: IMEI number

_alexdon_ — Sun, 15 Nov 2015 08:43:24 GMT

Please search the forum:

/t5/Xperia-Z3-Compact/IMEI-is-invalid/m-p/1053615#M17204

Contact your Local support.

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