https://community.sony.hr/t5/z-series/headphone-works-only-with-one-channel/m-p/3440165#M78397 1. Settings<BR />2. Apps<BR />3. All<BR />4. SmartConnect<BR />5. Clear data<BR />6. Restart the phone Sun, 29 Nov 2015 03:06:58 GMT Phy 2015-11-29T03:06:58Z https://community.sony.hr/t5/z-series/headphone-works-only-with-one-channel/m-p/3440164#M78396 <P>I run a xperia Z1 compact on android 5.1.1. Since updating the headphone has only music on one side. The headphone is alright, checked it on the hifi. If using the built in speaker both channels can be heard (found out using the balance function of poweramp). Can it be a software problem? Or do I have to send the phone for a hardware check?</P> Sat, 28 Nov 2015 16:02:34 GMT https://community.sony.hr/t5/z-series/headphone-works-only-with-one-channel/m-p/3440164#M78396 janelli 2015-11-28T16:02:34Z https://community.sony.hr/t5/z-series/headphone-works-only-with-one-channel/m-p/3440165#M78397 1. Settings<BR />2. Apps<BR />3. All<BR />4. SmartConnect<BR />5. Clear data<BR />6. Restart the phone Sun, 29 Nov 2015 03:06:58 GMT https://community.sony.hr/t5/z-series/headphone-works-only-with-one-channel/m-p/3440165#M78397 Phy 2015-11-29T03:06:58Z https://community.sony.hr/t5/z-series/headphone-works-only-with-one-channel/m-p/3440166#M78398 Check if there's anything inside the connector and test other headphones Sun, 29 Nov 2015 03:07:13 GMT https://community.sony.hr/t5/z-series/headphone-works-only-with-one-channel/m-p/3440166#M78398 Phy 2015-11-29T03:07:13Z