topic Re: unlocking my Sony Xperia z3 compact screen in Z Series

unlocking my Sony Xperia z3 compact screen

allmangirl — Mon, 30 Nov 2015 04:09:53 GMT

I have a Sony Xperia z3 compact, I picked my phone up and the lock was in the screen when I went to unlock it the keyboard won't pull up only the google tap to speak comes up and it's not responsive how do I get the key board back so I can unlock my phone.

Re: unlocking my Sony Xperia z3 compact screen

Jb12 — Mon, 30 Nov 2015 05:24:40 GMT

Same thing happened to me? No answer yet?

Re: unlocking my Sony Xperia z3 compact screen

Nabeel — Mon, 30 Nov 2015 06:06:15 GMT

Did you guys changed keyboards recently ?

Like, set default keyboard to some other keyboard ?

Tried restarting your phone ? I think restarting the phone might help.

I've never faced such problem, so no idea what could be the reason behind it or how to troubleshoot it.

Re: unlocking my Sony Xperia z3 compact screen

Rickard — Mon, 30 Nov 2015 09:06:21 GMT

Like Nabeel says, it sounds like the default keyboard has been disabled. This is possible to do when a 3:rd party keyboard has been downloaded to the phone and if the 3:rd party keyboard doesn't work or is uninstalled it's possible that this can happen.

Do you have access to a USB OTG-cable? To solve this you can connect a keyboard to the phone using a USB OTG-cable, enter your password and then enable the default keyboard from Settings -> Language & input -> Current keyboard -> Choose keyboards.

Re: unlocking my Sony Xperia z3 compact screen

allmangirl — Tue, 01 Dec 2015 14:03:34 GMT

Thank you I plugged a keyboard in like you said and it work phone fixed that's awesome thanks again for your help everyone.

Re: unlocking my Sony Xperia z3 compact screen

allmangirl — Tue, 01 Dec 2015 14:04:46 GMT

Follow the solution Richard posted it worked for me no problem all fixed

Re: unlocking my Sony Xperia z3 compact screen

Rickard — Tue, 01 Dec 2015 14:38:44 GMT

Glad to hear that