topic Re: loosing pictures. in Z Series

loosing pictures.

Storkraft — Tue, 01 Mar 2016 16:25:46 GMT

hi i got a Z3+

and i loose like 70-90% of pictures taken.
when i take a picture it shows it nice. but then when tryign to watch it again its a broken file ???

Re: loosing pictures.

Christofer — Tue, 01 Mar 2016 16:30:13 GMT

Hi @Storkraft,

I'm sorry to hear that.

Are you saving your pictures to the phone's internal storage, or are you using an SD card?

Re: loosing pictures.

Storkraft — Tue, 01 Mar 2016 16:43:04 GMT

not realy sure. but i guess SD card. how to change to internal ?

Re: loosing pictures.

Storkraft — Tue, 01 Mar 2016 16:53:28 GMT

found out thanks it helped.

Re: loosing pictures.

Storkraft — Tue, 01 Mar 2016 16:54:15 GMT

strange the SD card could ruin the picture

Re: loosing pictures.

Christofer — Tue, 01 Mar 2016 16:55:21 GMT

In the Camera app, tap on [menu] (the three dots) > tap the Settings icon > Data storage > Internal storage.

If you don't see this happening when you save the pictures to the internal storage I recommend that you format your SD card, Settings > Storage > Erase SD card.

This will delete all data on the SD card so don't forget to copy any important files to a PC before doing this.