topic Re: Xperia Z5C Mobile Data Issue Vodafone in Z Series

Xperia Z5C Mobile Data Issue Vodafone

Infirmir — Sun, 13 Dec 2015 17:07:33 GMT

Hi,

Whenever I use mobile data - I can't use it. Chrome times out on google.com. No other app works with mobile data.

Wifi is fine though - it works and I can call/receive and send/receive texts.

I've done the following:

Reinstalled Software
Texted 'WEB' to 40127 and reinstalled MMS and Web Config
Used the 'Internet settings' function to download internet/mms config after restoring APN to default.

Any suggestions on next steps? (I will go to Vodafone some time this week to see if it's anything on their end)

Re: Xperia Z5C Mobile Data Issue Vodafone

Uliwooly — Sun, 13 Dec 2015 17:17:33 GMT

@Infirmir

What if you enter the APN settings manually?

settings > more > mobile networks > APN

you can google them, google: APN settings Vodafone __country___

Re: Xperia Z5C Mobile Data Issue Vodafone

Infirmir — Sun, 13 Dec 2015 17:25:34 GMT

Still the same

I used the following settings

Name - Vodafone Internet
APN - internet
Username - web
Password - web
MMSC - http://mms.vodafone.co.uk/servlets/mms
MMS Proxy - 212.183.137.12
MMS Port - 8799
Authentication type - PAP
APN type - *

Re: Xperia Z5C Mobile Data Issue Vodafone

Uliwooly — Sun, 13 Dec 2015 17:29:37 GMT

@Infirmir

settings > about phone > status > signal strength > what do you see?

also how old is your SIM card?

is it a NANO SIM card?

Re: Xperia Z5C Mobile Data Issue Vodafone

Infirmir — Sun, 13 Dec 2015 17:42:28 GMT

Signal Strength: -103 dBm 37 asu

Sim card age: few months

NANO Sim Card: Yes

Re: Xperia Z5C Mobile Data Issue Vodafone

Uliwooly — Sun, 13 Dec 2015 17:45:49 GMT

@Infirmir

that's not a very good connection, contact them and ask them if there's a network coverage issue in your area.

Re: Xperia Z5C Mobile Data Issue Vodafone

Christofer — Tue, 15 Dec 2015 08:52:01 GMT

Hi @Infirmir,

You could also try changing your phone network mode to 3G/GSM by going to Settings > More > Mobile networks > Preferred network type and see if that makes a difference in this case.

If not, then it would a good idea to get in touch with your operator.