topic Re: Lost network signal in Z Series

Lost network signal

Georgian86 — Tue, 29 Dec 2015 07:15:23 GMT

My Xperia z5 lost the signal network even I have signal in my area,is it because I updated the software? How can I solve this problem?

Re: Hello

Uliwooly — Tue, 29 Dec 2015 07:43:46 GMT

Settings, about phone, status, signal strength

Are you using a nano sim card?

Re: Lost network signal

Georgian86 — Tue, 29 Dec 2015 08:15:05 GMT

Yes

Re: Lost network signal

Georgian86 — Tue, 29 Dec 2015 08:18:02 GMT

But the sim works in another phone

Re: Lost network signal

Uliwooly — Tue, 29 Dec 2015 08:23:46 GMT

If you have two android phones, settings, about phone, status, signal strength and compare the results

Re: Lost network signal

Georgian86 — Tue, 29 Dec 2015 14:52:30 GMT

Yes I tried,so I can't put a sim in my phone, it says no service, I already restored phone settings, and rebooted but no luck

Re: Lost network signal

Uliwooly — Tue, 29 Dec 2015 17:30:07 GMT

@Georgian86

is this phone network branded/locked to another carrier?

Re: Lost network signal

Xperiaz5prem — Wed, 30 Dec 2015 11:14:19 GMT

Same as my xperia z5 premium dual mostly cannot lock into 2g network and if get lucky can get signal. But if set into lte it work. Hope get solution soon... Is it hardware or software

Re: Lost network signal

Georgian86 — Wed, 30 Dec 2015 16:40:09 GMT

So,when I got it first time,the sim from ee mobile worked, then,the same sim didn't worked, and so far I know, the phone is unlocked

Re: Lost network signal

Uliwooly — Thu, 31 Dec 2015 16:32:00 GMT

@Georgian86

You could either contact your Local support or your carrier network regarding this.

Re: Lost network signal

reshu — Fri, 02 Dec 2016 18:52:17 GMT

Xperia m2 dual lost network sim1