topic Re: No LTE network connectivity with Z5 Premium in Z Series

No LTE network connectivity with Z5 Premium

Melon169 — Tue, 29 Dec 2015 20:01:13 GMT

Hi... please help.

I got a Sony Z5 Premium as a Christmas gift from Hong Kong. The phone is unlocked and it was working in HK; however, when I bring it back to Canada and got onto the Rogers network, I can't seem to get any LTE (or 4G) connectivity.

Please help....

thanks

Re: No LTE network connectivity with Z5 Premium

Uliwooly — Tue, 29 Dec 2015 20:20:16 GMT

@Melon169

How old is the nano SIM card? is it a NANO SIM card or did you trimmed/cut an old SIM card?

Re: No LTE network connectivity with Z5 Premium

Phy — Tue, 29 Dec 2015 20:21:05 GMT

1. Settings
2. More
3. Internet Settings
4. Accept

Re: No LTE network connectivity with Z5 Premium

Melon169 — Tue, 29 Dec 2015 20:25:41 GMT

The nano sim I'm using is about 6 months old and it works when I switch the SIM back to my Samsung S6 edge phone (I don't like that phone).

Re: No LTE network connectivity with Z5 Premium

Uliwooly — Tue, 29 Dec 2015 20:28:28 GMT

@Melon169

I don't blame you, who likes that fugly phone , follow @Phy's advice and download the APN settings.

Re: No LTE network connectivity with Z5 Premium

Melon169 — Wed, 30 Dec 2015 18:21:00 GMT

So I tried what @Phy told me and as soon as I get to the Internet Setting screen, it asked to connecto Wifi first. Should I do that?

Re: No LTE network connectivity with Z5 Premium

Uliwooly — Thu, 31 Dec 2015 16:26:11 GMT

@Melon169

test it

Re: No LTE network connectivity with Z5 Premium

Melon169 — Thu, 31 Dec 2015 16:45:33 GMT

Yes, it works. Thank you!!!

You guys are genius.

Re: No LTE network connectivity with Z5 Premium

Uliwooly — Thu, 31 Dec 2015 18:49:53 GMT

@Melon169

Excellent