topic Re: Dropped in swimming pool in Z Series

Dropped in swimming pool

Thebed — Wed, 20 Apr 2016 21:48:44 GMT

Screen does not work. Sound and LED still works. Speakers are 100%. Charges like normal.

Re: Dropped in swimming pool

Uliwooly — Wed, 20 Apr 2016 21:58:01 GMT

I'm sorry to hear that, contact your Local support and request a vacuum test, this will prove if there's a manufacter issue or if the covers weren't properly closed

Things to do:

remove the SIM and SD cards

leave all the covers open

place it in a bowl with rice

Things NOT to do

Don't expose the phone to heat, direct sunlight

Don't use a vacuum

Don't use a hairdryer

Re: Dropped in swimming pool

Thebed — Wed, 20 Apr 2016 22:00:35 GMT

I removed the sim and Sd card immediately after dropping it into the pool. I left it in a bowl of rice. Still does don't work. I have contacted Sony l, waiting on a response for further action. Thanks for ur help

Re: Dropped in swimming pool

Uliwooly — Wed, 20 Apr 2016 22:16:23 GMT

@Thebed

Anytime, if the phone its on and works, you can buy a 5-pin MHL cable > connect the phone to a screen > backup everything.