topic Re: No badge count after Marshmallow update in Z Series

No badge count after Marshmallow update

Flint- — Mon, 25 Apr 2016 13:07:09 GMT

Dear Sony,

Thank you for the latest Marshmallow update. I do notice there is no badge count anymore (unread message count icon). Is this going to be fixed? Is there a fix already? Is there a work around?

Kind regards,
Flint

Re: No badge count after Marshmallow update

Christofer — Mon, 25 Apr 2016 13:16:09 GMT

Hi @Flint-,

This is because the API used by the application is obsolete. The new API will be communicated to third-party app developers and will require implementation on the their side.

Re: No badge count after Marshmallow update

Flint- — Mon, 25 Apr 2016 13:18:53 GMT

Hi Christofer,

Thank you for the quick reply. So what does that mean?

Re: No badge count after Marshmallow update

_alexdon_ — Mon, 25 Apr 2016 15:19:30 GMT

@Flint- Read more here:

/t5/Xperia-Z5-Z5-Compact-Z5-Premium/Z5-no-longer-shows-the-number-of-notifications-I-have-on-each/m-p/1102649#M12413

Re: No badge count after Marshmallow update

Christofer — Mon, 25 Apr 2016 15:20:54 GMT

@Flint- In short it means that app developers needs to update their apps so that they are using our new API instead of the old one that is obsolete.

Re: No badge count after Marshmallow update

Flint- — Mon, 25 Apr 2016 15:23:57 GMT

Okay guys, thanks for the heads up.

Kind regards, Flint

Re: No badge count after Marshmallow update

Christofer — Mon, 25 Apr 2016 15:27:21 GMT

You're welcome. Feel free to use the "Accept Solution" button for the post that you felt answered your original question. It will make this topic easier to find for other users who might have the same question.

Re: No badge count after Marshmallow update

Elaine99 — Fri, 27 May 2016 10:54:52 GMT

Hi,

I am having the same issue regarding badge count on all apps having disappeared after the Marshmallow update. From the previous comments I note that Sony states that this problem is something that the third party apps have to correct. But on the Whatsapp support / FAQ website for example, they have said that this is a feature provided by the phone manufacturer. And this seems to have been a question for some months already. Can anybody provide a workable solution without having to download more apps and third party home screens....?

Thanks

Re: No badge count after Marshmallow update

dennispa — Mon, 06 Jun 2016 12:30:30 GMT

I have an Xperia Z2 and use the Nine email client from 9folders and there response was "Sony does not support the unread counts badge APIs on Android 6.0 anymore. Thus, the unread counts badge is not working. It is unable to be controlled by Nine."

So either Sony or 9folders have the information incorrect.

Re: No badge count after Marshmallow update

AnnoyedUKCustom — Tue, 07 Jun 2016 08:39:06 GMT

One user @Quester has claimed in another thread now closed that WhatsApp badges work for him on MM. Can anyone confirm? They definitely do not work for me.

By the way, the way Sony has managed this change is totally ridiculous. They have changed an API and from what I read here they didn't even notify developers before releasing the 6.0 update. Considering that MM support was announced by Sony something like 8 months ago, this story really shows how amateurish Sony has become in its phone business.

Re: No badge count after Marshmallow update

Mohammad28 — Sun, 26 Jun 2016 23:10:10 GMT

Z3 Dual same problem?!?!

Re: No badge count after Marshmallow update

varun1990 — Sun, 31 Jul 2016 04:00:36 GMT

With the latest update, what's app has changed its api and now the badge is visible for app on homescreen in marshmallow 6.0.1

Re: No badge count after Marshmallow update

Biodreamer — Fri, 16 Sep 2016 13:25:53 GMT

@Christofer wrote:
Hi @Flint-,
This is because the API used by the application is obsolete. The new API will be communicated to third-party app developers and will require implementation on the their side.

And where do I find/get this API? I am a third-party App Developer and would like to get my badges to work on as many devices as possible.

Re: No badge count after Marshmallow update

Christofer — Fri, 16 Sep 2016 15:05:54 GMT

Hi @Biodreamer,

It is available on our developer website: https://developer.sony.com/2016/06/23/xperia-home-badge-api-now-publicly-available/

Re: No badge count after Marshmallow update

Biodreamer — Mon, 19 Sep 2016 08:44:01 GMT

Thanks, I have implemented the code and will start testing it on a few devices during the day

Re: No badge count after Marshmallow update

Christofer — Mon, 19 Sep 2016 09:10:00 GMT

@Biodreamer You're welcome!

Re: No badge count after Marshmallow update

BrankoR — Sun, 13 Nov 2016 15:12:18 GMT

How to implement this code? Pls someone explain...

Re: No badge count after Marshmallow update

Christofer — Mon, 14 Nov 2016 15:17:00 GMT

Hi @BrankoR,

The code needs to be implemented by app developers. If your are a developer you can find some information on how to implement the code on our developer website which I linked to earlier.

Re: No badge count after Marshmallow update

Guthers5544 — Wed, 21 Dec 2016 09:44:34 GMT

I have just bought AN XP and the problem still exists. Is there likely to be a solution?

Also, I cannot seem to introduce/activate the notifications bar to partly solve the above problem. Can anyone help, please?

Re: No badge count after Marshmallow update

Uliwooly — Thu, 22 Dec 2016 00:05:29 GMT

@Guthers5544

It's NOT a problem, read the above post.