topic Re: Z3 vibration doesn't work in Z Series

Z3 vibration doesn't work

Ambidream — Thu, 20 Oct 2016 09:09:52 GMT

Hi
vibration doesn't work.
Checked it using diagnostic tool.
Tried repair using companion - didn't helped.

Noticed that when I connect phone to Pc with USB cable then vibration works.

Any ideas to fix it?
The phone is new.

Re: Z3 vibration doesn't work

Didrik — Thu, 20 Oct 2016 13:00:38 GMT

Hi @Ambidream,

I'm very sorry to hear you're having trouble with your phone.

Vibration when performing what action does not work? Vibration for notifications, when pressing buttons or while typing?

After you performed the software repair, did you restore any backup before you tested if the vibration was working or not?

Re: Z3 vibration doesn't work

Ambidream — Thu, 20 Oct 2016 20:30:11 GMT

Found what could be the problem - stamina.

If stamina is always enabled then vibration doesn't work.

Is it possible to enable vibration in stamina mode?

Re: Z3 vibration doesn't work

Didrik — Fri, 21 Oct 2016 08:26:57 GMT

With STAMINA-mode active vibration will be disabled in the phone. As far as I know there is no way to bypass this.

Re: Z3 vibration doesn't work

Ambidream — Fri, 21 Oct 2016 08:47:18 GMT

That's bad.
With z1 compact and previous android there weren't any problem with vibration

Re: Z3 vibration doesn't work

Didrik — Mon, 24 Oct 2016 11:42:27 GMT

I'll be happy to forward any feedback you may regarding how the STAMINA-mode works.

Re: Z3 vibration doesn't work

Ambidream — Wed, 16 Nov 2016 21:38:12 GMT

Sorry for long response, just got my repaired my phone.

Regarding stamina it would be good if
* stamina won't block vibration
* or if should be of possible add vibration as exception for stamina

Re: Z3 vibration doesn't work

Didrik — Thu, 17 Nov 2016 12:24:00 GMT

No worries. I can agree with you, it could be a good idea to be able to add these exceptions. I can forward this as user feedback.

Let me know if you have any further questions.