https://community.sony.hr/t5/z-series/keypad-in-phone-calls/m-p/3493051#M94793 <P>It's on the upper right side of the display.</P> Tue, 26 Jul 2016 10:55:27 GMT _alexdon_ 2016-07-26T10:55:27Z https://community.sony.hr/t5/z-series/keypad-in-phone-calls/m-p/3493048#M94790 When I make a call my z5 premium screen goes black how do I get a visible keyboard and number pad so I can input numbers for menu choices plus I would also like to see call timespan choose speaker phone thanks in advance Tue, 26 Jul 2016 09:38:45 GMT https://community.sony.hr/t5/z-series/keypad-in-phone-calls/m-p/3493048#M94790 Woftam 2016-07-26T09:38:45Z https://community.sony.hr/t5/z-series/keypad-in-phone-calls/m-p/3493049#M94791 <P>You need to check the proximity sensor for any dirt or grease as it is very sensitive. Clean it if that's the case. Also, a thick screen protector can cause this.</P> Tue, 26 Jul 2016 09:43:43 GMT https://community.sony.hr/t5/z-series/keypad-in-phone-calls/m-p/3493049#M94791 _alexdon_ 2016-07-26T09:43:43Z https://community.sony.hr/t5/z-series/keypad-in-phone-calls/m-p/3493050#M94792 Thanks for your reply it's a brand new phone and I don't have a screen protector yet. Also where is the proximity sensor? Tue, 26 Jul 2016 10:37:29 GMT https://community.sony.hr/t5/z-series/keypad-in-phone-calls/m-p/3493050#M94792 Woftam 2016-07-26T10:37:29Z https://community.sony.hr/t5/z-series/keypad-in-phone-calls/m-p/3493051#M94793 <P>It's on the upper right side of the display.</P> Tue, 26 Jul 2016 10:55:27 GMT https://community.sony.hr/t5/z-series/keypad-in-phone-calls/m-p/3493051#M94793 _alexdon_ 2016-07-26T10:55:27Z