https://community.sony.hr/t5/z-series/repaired-phone-but-now-cant-restore-back-up-done-w-old-pc/m-p/3500001#M95914 No problem<BR />Regards<BR />From Pakistan Thu, 04 Aug 2016 06:00:32 GMT Muazhassan1 2016-08-04T06:00:32Z https://community.sony.hr/t5/z-series/repaired-phone-but-now-cant-restore-back-up-done-w-old-pc/m-p/3499997#M95910 <P>I had to do software REPAIR as suggested by sony since I have problems with battery drain and touch screen sensitivity. Using my PC COMPANION (Old version-2.1).</P><P>First step i followed was the BACK-UP, I did the back-up successfully and had it saved as sonytm xperia z1 c6903.dbk in my laptop.</P><P>Secondly, i did the REPAIR/RESET, which was also successful. But then, when I tried to do the RESTORE, PC COMPANION 2.1 was not opening. So I updated it to the latest software but keeps on saying INSTALLATION ERROR.</P><P>Then, I downloaded the LATEST XPERIA COMPANION from the SONY website. Got the software, it read my phone but when I was trying to load the .dbk file of my previous back-up, this keeps on popping.</P><P><SPAN class="selectable-text ng-binding">Error code: PCCBackupFailed</SPAN><BR /><SPAN class="selectable-text ng-binding">CompanionBR 1432</SPAN></P><P><SPAN class="selectable-text ng-binding">SO NOW, I'm really frustrated thinking my Contacts, notes and other data are already backed-up but then cant be restored..:(.. Hope someone can help me with this..&nbsp;</SPAN></P> Tue, 02 Aug 2016 15:47:49 GMT https://community.sony.hr/t5/z-series/repaired-phone-but-now-cant-restore-back-up-done-w-old-pc/m-p/3499997#M95910 yvettequiwa 2016-08-02T15:47:49Z https://community.sony.hr/t5/z-series/repaired-phone-but-now-cant-restore-back-up-done-w-old-pc/m-p/3499998#M95911 U can use phone miner app for restoring backup files of sony Wed, 03 Aug 2016 07:46:40 GMT https://community.sony.hr/t5/z-series/repaired-phone-but-now-cant-restore-back-up-done-w-old-pc/m-p/3499998#M95911 Muazhassan1 2016-08-03T07:46:40Z https://community.sony.hr/t5/z-series/repaired-phone-but-now-cant-restore-back-up-done-w-old-pc/m-p/3499999#M95912 Sorry java download restoreData.jar from Google then past it on destop and then past ur file in applications in dbk file after converting it to rar and inside u will find file name fullpackupdata some thing like that place it on destop too now run restoreData.jar file and another file name restoreData.tar will be created<BR />Make sure u have java and after opening with rar u will find ur vcard back as contacts and many more Wed, 03 Aug 2016 07:50:05 GMT https://community.sony.hr/t5/z-series/repaired-phone-but-now-cant-restore-back-up-done-w-old-pc/m-p/3499999#M95912 Muazhassan1 2016-08-03T07:50:05Z https://community.sony.hr/t5/z-series/repaired-phone-but-now-cant-restore-back-up-done-w-old-pc/m-p/3500000#M95913 <P>OMG! Thanks a lot,:) changing .dbk to .rar was kinda surprising for me. LOL. but this really worked.&nbsp;</P> Wed, 03 Aug 2016 13:07:41 GMT https://community.sony.hr/t5/z-series/repaired-phone-but-now-cant-restore-back-up-done-w-old-pc/m-p/3500000#M95913 yvettequiwa 2016-08-03T13:07:41Z https://community.sony.hr/t5/z-series/repaired-phone-but-now-cant-restore-back-up-done-w-old-pc/m-p/3500001#M95914 No problem<BR />Regards<BR />From Pakistan Thu, 04 Aug 2016 06:00:32 GMT https://community.sony.hr/t5/z-series/repaired-phone-but-now-cant-restore-back-up-done-w-old-pc/m-p/3500001#M95914 Muazhassan1 2016-08-04T06:00:32Z