topic Re: Problem after reset sony Xperia Zr in Z Series

Problem after reset sony Xperia Zr

Rahul_Raj — Tue, 28 Jun 2016 04:49:28 GMT

I have reset my Sony Xperia Zr by using this number *#*#7378423#*#* .

After reset my Sony Xperia Zr have no inbuilt apps like google play store, google play service,file commander, alubm, videos , music player there is nothing. the left apps in my phone are contacts , messages ,camera , radio alarm. some how i try to install google play store , google play service but these apps are not working after install. and there is one more poblem in setting>accessibility> services , in services it is showing no services is installed . my phone is working on android lolipop version 5.1.1

Re: Problem after reset sony Xperia Zr

CameronT — Tue, 28 Jun 2016 05:02:09 GMT

Hi @Rahul_Raj,

Welcome to the community.

I recommend you run a software repair on your handset.

Re: Problem after reset sony Xperia Zr

Rahul_Raj — Tue, 28 Jun 2016 11:23:59 GMT

Thanks... now my phone is working properly...

Re: Problem after reset sony Xperia Zr

CameronT — Tue, 28 Jun 2016 23:56:28 GMT

@Rahul_Raj,

That's great! I am glad it's working for you

Re: Problem after reset sony Xperia Zr

Emy2016 — Sun, 03 Jul 2016 13:02:43 GMT

Hi I had same problem with my Xperia Z5, but after reparing my touch screen is not working anymore and I can open my phone. Any advise?Thanks