topic Re: Cannot disable Do not disturb in Z Series

Z5C stuck in DND(slince) mode!

SuperMan1986 — Tue, 16 Aug 2016 14:40:21 GMT

after iwas sleep i actived DND mode, i coulnt disabled it ' ive tried "end now"

use volume bottons even safe mode (long press on power botton)

the ringtone line stay gray, but hes move

notication and media okay

please help!

Re: Z5C stuck in DND(slince) mode!

Christofer — Tue, 16 Aug 2016 14:54:04 GMT

Hi @SuperMan1986, sorry to hear that.

One thing you can try is to create an automatic rule for Do not disturb. Set it to begin at a previous time and end a couple of minutes into the future and see if this will take your phone out of this mode.

An automatic rule can be created in Settings > Sound & notification > Do not disturb > Automatic rules > Add rule.

Re: Z5C stuck in DND(slince) mode!

SuperMan1986 — Tue, 16 Aug 2016 15:05:33 GMT

thanks! automatic rule worked!

Re: Z5C stuck in DND(slince) mode!

Christofer — Tue, 16 Aug 2016 15:16:39 GMT

That's great to hear!

Cannot disable Do not disturb

Naessemaqlorarf — Fri, 07 Oct 2016 07:09:40 GMT

My Phone every time priority only Mode. I cannot switch. I push Fast menu for close Priority only Mode. But ı cannot. Sorry for bad english pls help me

Cannot disable Do not disturb

Didrik — Fri, 07 Oct 2016 07:14:16 GMT

Hi @Naessemaqlorarfeinie,

Sorry to hear that.

Did this start happening right now or has it been like this for a while? Are you able to disable Do not disturb if you reboot your phone to safe mode or is there no change then as well?

Re: Cannot disable Do not disturb

Naessemaqlorarf — Fri, 07 Oct 2016 07:25:35 GMT

I reboot and ı open safe Mode but it cannot Chance. İn the screen have do not disturb symbol. But Phone is not do not disturb Mode

Re: Cannot disable Do not disturb

Didrik — Mon, 10 Oct 2016 07:46:43 GMT

@Naessemaqlorarfeinie, your thread was merged with this one. Can you try what @Christofer, did this resolve what you are experiencing as well?

Z5 Dual

skyfox100 — Sun, 11 Dec 2016 12:02:57 GMT

Alama mute found at the top do not disappear when you press the closure but the sound works I want a solution

Re: Z5C stuck in DND(slince) mode!

skyfox100 — Sun, 11 Dec 2016 13:35:40 GMT

Thanks

Re: Z5C stuck in DND(slince) mode!

Christofer — Mon, 12 Dec 2016 15:15:53 GMT

Hi @skyfox100,

It looks like your post was merged with this one. Glad to hear this helped!