topic Re: Xperia z5 Keyboard backup and sync sign in problem in Z Series

Xperia z5 Keyboard backup and sync sign in problem

OmarSaidi — Sat, 19 Nov 2016 13:33:42 GMT

I get a message "could not sign in" when trying to enable backup and sync of xperia keyboard.

Re: Xperia z5 Keyboard backup and sync sign in problem

Qatrium — Sat, 19 Nov 2016 15:00:11 GMT

Just make sure you're logging with the correct credentials either on SEN or Google network. If you are 100% sure that you're entering the correct data then it might be a problem with login servers, try to login a bit later and see if the problem persists.

Re: Xperia z5 Keyboard backup and sync sign in problem

OmarSaidi — Sat, 19 Nov 2016 18:54:36 GMT

I am 100% sure and i enter the correct data i also think there is problem with the servers.This problem began after a firmware update.

But thank you very much

Re: Xperia z5 Keyboard backup and sync sign in problem

OmarSaidi — Wed, 23 Nov 2016 18:00:11 GMT

After five days I've solved this problem. things that I had done at this time can be seen below

reflash ftf
perform a factory reset
Make Google Drive trash emptying and if you reconnect than it does.

I heard from Sony helpdesk to send my phone to the Sony repair center, what nonsense.

Re: Xperia z5 Keyboard backup and sync sign in problem

OnlytheAroon — Thu, 05 Jan 2017 04:01:18 GMT

I have same problem since new year

Have tried reflashing and reset factory setting and still coundn't manage to sign in trough SEN, because all my previous writing style in in that account

Even i cant manage to log in trough Google account

Re: Xperia z5 Keyboard backup and sync sign in problem

Nano1 — Sat, 07 Jan 2017 16:06:37 GMT

I have the same problem, please help me. I try reset my phone but is the same.

Re: Xperia z5 Keyboard backup and sync sign in problem

19bobcat73 — Sun, 08 Jan 2017 12:28:14 GMT

Hi same problem to sincronize