topic Re: Z2 after update in Z Series

Z2 restarts after update

Flexy — Thu, 18 Aug 2016 04:38:37 GMT

My Xperia z2 keeps restarting after the new update. Help pls.

Re: Z2 after update

CameronT — Thu, 18 Aug 2016 04:46:58 GMT

Hi @Flexy,

Welcome to the community.

Can you please remove your SD card and SIM card and see if the same thing happens?

Re: Z2 after update

Flexy — Thu, 18 Aug 2016 05:00:03 GMT

I removed the SD and sim card works fine.

Re: Z2 after update

CameronT — Thu, 18 Aug 2016 05:02:27 GMT

@Flexy,

Did you have apps stored on the SD card before the update?

Re: Z2 after update

Flexy — Thu, 18 Aug 2016 05:03:56 GMT

Yes some apps but majority are on the phone

Re: Z2 after update

CameronT — Thu, 18 Aug 2016 05:46:36 GMT

@Flexy,

OK. If you put your SD card back in, does the same issue occur?

Re: Z2 restarts after update

Flexy — Thu, 18 Aug 2016 07:18:14 GMT

I haven't check yet but I put the sim card back and it shutsdown again showing me 1% battery life

Re: Z2 restarts after update

CameronT — Thu, 18 Aug 2016 23:58:43 GMT

@Flexy,

Are you able to test with another SIM Card?

Re: Z2 restarts after update

mmdbig — Mon, 29 Aug 2016 07:43:37 GMT

My Xperia Z2 keep restart after update.

i remove sim card and sd card but restart again

please help me...i didnt back up any of my data on device

Re: Z2 restarts after update

mmdbig — Thu, 01 Sep 2016 15:23:44 GMT

Nobody here........

please help me

Re: Z2 after update

Christy_Tsang — Fri, 20 Jan 2017 04:36:56 GMT

Hi Cameron, even if I remove all my SD and SIM card, it still restarting over and over again.

It will load up until to the SONY page and then the purple page and then after 2 second it will switch off and restart again even I have no SD or SIM card in there