Sony Xperia Z3 warranty

TheGrove — Tue, 05 Apr 2016 11:13:42 GMT

Hi everyone,

Having a problem with a sony repair, my Z3 started getting yellow spots ont he screen neer the power button after using the 4k recording and it kept getting worse over time.

Eventually after having enough of it I sent the phone in for repairs, after reading on the forums that this was covered under warranty.

I now get a quote of £120 to replace the screen as they say the phone is bent and sent me a picture showing a slight curve on the phone.

The phone was perfectly fine except for the yellowing of the screen, I spoke with Chris on chat but his response was that the phone is bent and they will not change their minds on this and I must pay or decide not to repair and have the phone shipped back for £22.

Any advice besides never buying another sony device?

Re: Sony Xperia Z3 warranty

Anonymous — Tue, 05 Apr 2016 14:57:11 GMT

Welcome TheGrove,

Sorry to hear about this. As it concerns an issue with an Xperia device, I'd advise you to post your comment in the Xperia Support Forum here.

Best,

Arthur

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Sony Xperia Z3 warranty

Re: Sony Xperia Z3 warranty