topic Re: live chat box in General chat

live chat box

vonstabber — Sun, 29 May 2016 21:17:09 GMT

hi all. have you concidered having a live chat box. not just for questions, buit also for people to review products. i understand that is what the boards are for, but some people wont be bothered to check through all the treads. and i also understand that monitoring this would be hard at first but from my experience the more people that get involved the more the members themselves will police its content. it is a more fluent approach to comunication that apeals to lots of people and it may get the chat on this site flowing for knowledge, help , enthusiasm for your products and general the persona of sony. is this not what this area is for?

with thanks

Von

ps is it possible to change my account name as mine was generated for me and i hate it lol

Re: live chat box

Thalamus. — Mon, 30 May 2016 06:39:28 GMT

Hi badavie71,

Sony do not usually reply to posts in this community but if you let me know what user name you would like I will try & get someone to change this for you..

Re: live chat box

vonstabber — Mon, 30 May 2016 06:50:53 GMT

Thanks for the reply. If possible i would like my user name changed to vonstabber. Or just plain von if thats not acceptable.

Many thanks once again

Von

Re: live chat box

Thalamus. — Mon, 30 May 2016 07:13:47 GMT

I have passed your name request on however this can take a number of days before the change process completes..

Re: live chat box

vonstabber — Mon, 30 May 2016 08:51:54 GMT

Cheers dude 😃

Re: live chat box

Thalamus. — Mon, 30 May 2016 08:56:52 GMT

You're welcome..

Re: live chat box

jumpsuit — Mon, 30 May 2016 10:01:16 GMT

Hiya @vonstabber :

Thanks for the suggestions

Similar themes were discussed (and rejected) a couple of years ago but that was with the old team and before the site switched to Lithium.

It would be interesting to hear the views of the new team

A chat box of some description would certainly increase the feeling of a Community although I agree it may be hard to police from Sony's point of view.