topic Re: Playmemories not installing in Alpha & NEX interchangeable lens cameras

Playmemories not installing

greyrose42 — Tue, 12 May 2015 20:51:15 GMT

I have a Sony a6000 and an Asus laptop. I am trying to download playmemories but I keep getting an error saying it is unable to load the the program. It says something about a Merge Module_x86 being unable to load. There is what I think is an error number included: 0101-1010-1603.

Any help would be greatly appreciated.

Re: Playmemories not installing

caliche_ceron — Sat, 01 Aug 2015 04:55:54 GMT

Hello.

Could you fix the problem?

I have the same and I have also an Asus Laptop too.

Thank you for your help.

Re: Playmemories not installing

RomanPre — Mon, 07 Sep 2015 20:59:33 GMT

Post was in wrong section but problem is the same:

https://community.sony.si/t5/cyber-shot-compact-cameras/cannot-install-upgrade-playmemories-home/m-p/2011907#M2907

Re: Playmemories not installing

jumpsuit — Tue, 08 Sep 2015 10:29:53 GMT

Hi RomanPre

I have answered in the other thread

Re: Playmemories not installing

GrandPaJa — Wed, 04 Nov 2015 10:38:08 GMT

I have a lap top MSI fx600MX.

I have the following message:

Not find "mergeModule_x86.MSI"

0101-1010-1603

Please send me the right procedure to install it.

Regards,

Re: Playmemories not installing

RomanPre — Fri, 13 Nov 2015 20:54:33 GMT

OK, and I replied too. Unfortunately I'm still searching for solution.

Re: Playmemories not installing

fletas — Mon, 04 Apr 2016 13:40:53 GMT

eror 0101 1010 1603 como lo soluciono

Re: Playmemories not installing

mauzo73 — Sat, 25 Feb 2017 14:56:07 GMT

hi all

this solution help me

http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/62181/

If you cannot install or start up PlayMemories Home, or if it the above options did not provide a solution, we recommend to use the Repair Tool.

More information, and instructions regarding the Repair Tool for Windows
PlayMemories Home Install Error - Windows
More information, and instructions, regarding the Repair Tool for Mac
PlayMemories Home Install Error - Mac

regards mauro