topic Re: RX100M4 battery very fast used in Cyber-shot compact cameras

RX100M4 battery very fast used

pederhoy — Sun, 30 Jul 2023 17:52:11 GMT

The battery in my RX100M4 is stille very fast used, even aften update to software ver . 2.0 and resetting of the camera. If I do not remove the battery, it is flat after one night 😞

I hope someone has an hint to avoid this problem:-)

Re: RX100M4 battery very fast used

Anonymous — Fri, 04 Aug 2023 17:11:47 GMT

Hey @pederhoy

did you try to test another battery with the camera and check?

Re: RX100M4 battery very fast used

pederhoy — Fri, 04 Aug 2023 18:03:16 GMT

Hi @Anonymous,

I actually have 4 batteries, genuine SONY batteries, and it makes no difference, with one I use 😞

I suspect it is caused by som software bug …

Re: RX100M4 battery very fast used

Piscie — Mon, 07 Aug 2023 16:48:45 GMT

Hey @pederhoy, you might want to try resetting the camera to factory settings (menu - setup - setting reset - initialize). Also check the software version on your camera, is it version 2.00?

Re: RX100M4 battery very fast used

pederhoy — Mon, 07 Aug 2023 17:01:37 GMT

Hi @Piscie

I already tried both of your suggestions. Software version is 2.0 and I did reset the camera to factory settings twice. Despite of this batteries rapidly loses power … and very often the ON/OFF button does not respond (may be because of low power level ??? )

Re: RX100M4 battery very fast used

Piscie — Fri, 11 Aug 2023 14:43:49 GMT

Hey @pederhoy, I'm afraid it seems a hardware related issue then. I'd recommend contacting the Sony reps directly to let you know the repair process

Re: RX100M4 battery very fast used

pederhoy — Mon, 14 Aug 2023 08:48:43 GMT

Hey, @Piscie

Thanks for your reply and advice. I already asked a dealer for repair prices, and I am afraid it makes no sense trying a repair … it will be far too costly 😕

Re: RX100M4 battery very fast used

Piscie — Mon, 14 Aug 2023 16:00:06 GMT

Hi @pederhoy, is the camera out of warranty with Sony? You can still check the repair process directly with them