topic Rif.: Bravia connection between KDL50W829 and Sony HT-XT1 soundbase in Other TVs

Bravia connection between KDL50W829 and Sony HT-XT1 soundbase

jak008 — Wed, 25 Feb 2015 10:50:03 GMT

I have recently purchased a KDL50W829 and a Sony HT-XT1 soundbase. I have connected them as per the guides using an ARC HDMI cable and also via optical. When I go to bravia sync the soundbase is not found. The sound is output via sound system in the TV settings but the only way to control the volume is by the small remote control that came with the base, the TV remote doesn't work with the base. The settings on the base are correct also, HDMI control is Auto(also tried On) and ARC on. I have a humax freesat tuner connected to the base and on certain channels I can control the volume via its own remote but others its fixed however mute works on all channels. Also certain channels sound outputs are higher than other for example HD over SD channels which is really annoying as you constantly have to adjust the volume depending on which channel you watch. Can anyone suggest something more constructive than what Sony support has suggested, ie check your connections and turn it on and off! I have also done a reset on both systems. Thanks.

Rif.: Bravia connection between KDL50W829 and Sony HT-XT1 soundbase

rooobb — Wed, 25 Feb 2015 14:24:19 GMT

It is a normal behaviour that you don't see th HT itself in the sync menu list: it only disply each device that is attached to the soundbar.

One thing that you should check is if bravia sync is enabled in the TV and eventually try disabling and reenabling it. One thing that you didn't mention is if the soundbar switch on/off automatically with the TV (that it should do if bravia sync is enabled: in this case there should be no reason why the volume control doesn't work --- could it be that humax is interferring? Have you tried without it connected to the soundbar? mysky decoders has been reported has introducing problems with bravia sync...)

Regarding the different volume that you have on different channels strictly depens on the channes themselves. Probably some HD channel may have Dolby Digital audio that may have different characteristics from standard stereo on SD channel. You may try if something change using a different sound field (i.e. Clearaudio+ vs Movie).

Remember that you can also use the app Home Theatre Control on the TV to set the soundbar options completely avoiding the use of its remote.

Rif.: Bravia connection between KDL50W829 and Sony HT-XT1 soundbase

jak008 — Wed, 25 Feb 2015 14:36:32 GMT

Thanks for your reply.

The soundbase only responds to its own remote control, when I power the TV
off the base remains powered on. Incidentally I did try to bravia sync my
PS3 directly with the TV, that doesn't work either. I'm tending to think
this is a problem with the TV, what do you think?

Rif.: Bravia connection between KDL50W829 and Sony HT-XT1 soundbase

Anonymous — Wed, 25 Feb 2015 14:40:10 GMT

Hi there

Remove the optical cable. With HDMI-ARC you no longer need the optical cable, and this is possibly where the confusion lays. Ensure that you have a newish HDMI cable as the older ones may not support the ARC functions. HDMI 1.4 and above are the specs for the HDMI cable.

Cheers

Rif.: Bravia connection between KDL50W829 and Sony HT-XT1 soundbase

jasebpt — Thu, 26 Feb 2015 22:23:30 GMT

Quinnicus, apologies for hijacking this thread but I have a sort of related isssue. I have just purchased a KDL-50W8 and I cannot get it to sync with my HUMAX foxsat HDR. Consequently I am using three remotes! One for the Bravia's Smart functionality, the other for HUMAX and the last for the volume from my Sony RHT-G800 (I know, old but still good)! Ideas?

Rif.: Bravia connection between KDL50W829 and Sony HT-XT1 soundbase

jak008 — Thu, 26 Feb 2015 22:28:32 GMT

I have had my base into my local Sony repair centre today, apparently
nothing wrong with the base. Next step is to check some different
configurations then we'll take it from there.

Rif.: Bravia connection between KDL50W829 and Sony HT-XT1 soundbase

jasebpt — Thu, 26 Feb 2015 22:32:00 GMT

You've had the same issue?

Rif.: Bravia connection between KDL50W829 and Sony HT-XT1 soundbase

jak008 — Sun, 01 Mar 2015 12:12:28 GMT

I have fixed my with help from Sony support.

Sony suggested that I should remove AC power from the TV for 30 seconds and disconnect all HDMI inputs apart from the link between base/TV via ARC HDMI 2 and then power up. This instantly activated the sound system immediately. Then it was just a matter of connecting 1 x input at a time until the problem re-occurs, in my instance it was an android TV box I had connected that had CEC enabled this caused a communications failure between the TV and soundbase.

Good luck.

Rif.: Bravia connection between KDL50W829 and Sony HT-XT1 soundbase

Gruppy63 — Sat, 20 Feb 2016 21:27:41 GMT

I am having the same type of problem. My issue is with a HUMAX Digital Recorder interfering with the BRAVIA Sync functionality.

The problem is not solved if you can not use your Digital Recorder with the TV. Should not the Sony TV / Sound Base not work with a none Sony product connected to the spare HDMI inputs?

Rif.: Bravia connection between KDL50W829 and Sony HT-XT1 soundbase

Anonymous — Mon, 22 Feb 2016 00:41:53 GMT

Hi Gruppy63

Ive had a bit of a search, it appears a fault with Humax implementation of HDMI-CEC

Have a browse on their forums, especially:

https://myhumax.org/forum/topic/hdmi-cec-compatibility

Cheers

Rif.: Bravia connection between KDL50W829 and Sony HT-XT1 soundbase

Gruppy63 — Mon, 22 Feb 2016 14:38:53 GMT

Hi,

Refering to your last sentence.

I tried to setup the HT-XT1 via the Home Threate Control option on the TV, but I only got a list of sound systems that were compatible with the Sony TV - HT-XT1 was included in the list. There seemed no way of selecting HT-XT1 from this list. I was connected to the Internet as indicated. What should happen in this instance?

Rif.: Bravia connection between KDL50W829 and Sony HT-XT1 soundbase

Anonymous — Mon, 22 Feb 2016 14:59:24 GMT

Hi there

This is a function that ive not played much with. But i understand that it is just to change some audio settings from a connected audio device.

https://community.sony.co.uk/t5/how-tos-faqs-tvs-home-cinema/get-the-most-out-of-home-theatre-control/ba-p/1770485

However you can only do so if both devices are working with BraviaSync/Control for HDMI.

Im not sure about selecting device, i thought it was automatic

Cheers

Rif.: Bravia connection between KDL50W829 and Sony HT-XT1 soundbase

Gruppy63 — Mon, 22 Feb 2016 20:21:58 GMT

Success, I found the Soundbase Icon sitting at the end of the long list of 'All Apps' in the TV. It did provide access to all the soundbase functionality.

Thanks for your help.

Rif.: Bravia connection between KDL50W829 and Sony HT-XT1 soundbase

AndrewCarpenter — Wed, 24 Feb 2016 11:53:31 GMT

I also having the same issue dude. So i am not alone to face the problem. Hope the sony will reply to my issue soon. And problem get solved.

Rif.: Bravia connection between KDL50W829 and Sony HT-XT1 soundbase

jak008 — Wed, 24 Feb 2016 14:50:29 GMT

I just connect the TV to the soundbase, all other inputs go straight to the
TV hdmi ports.

Rif.: Bravia connection between KDL50W829 and Sony HT-XT1 soundbase

Gruppy63 — Wed, 24 Feb 2016 20:43:08 GMT

Yes this is the ideal connection setup, but you can get problems when a none Sony product is connected also to the TV HDMI sockets. You can lose the BRAVIA Sync / ARC functionality due to the incompatibility of the none Sony product.

Rif.: Bravia connection between KDL50W829 and Sony HT-XT1 soundbase

columbee — Mon, 13 Nov 2017 14:52:58 GMT

Many Many Many Many thanks and more manys Ive spent considerable time trying to fix my communication error from Sony HT-XT1 to Sony Bravia Tv only to be told it had to be sent to repair centre

pity the tekky at sony or a least the one I spoke to was unware of this fix which WORKED it was the same device I had connected. My equipment worked flawlessly for 3 years until I connected you no what (and its going in the bin)

Everything now works as normal have a drink on me cheers