https://community.sony.hr/t5/other-tvs/dead-pixel/m-p/2336012#M48236 <P>A black frame appeared at the bottom of the screen.<BR />Does the warranty cover this?<IMG src="https://community.sony.hr/t5/image/serverpage/image-id/364926i525606219E933A49/image-size/original?v=1.0&amp;px=-1" border="0" alt="IMG_3829.JPG" title="IMG_3829.JPG" /><IMG src="https://community.sony.hr/t5/image/serverpage/image-id/364927i9FB5328939EAF971/image-size/original?v=1.0&amp;px=-1" border="0" alt="IMG_3831.JPG" title="IMG_3831.JPG" /><IMG src="https://community.sony.hr/t5/image/serverpage/image-id/364928i05A9C105EDF95DBE/image-size/original?v=1.0&amp;px=-1" border="0" alt="IMG_3834.JPG" title="IMG_3834.JPG" /></P> Tue, 30 May 2017 13:38:28 GMT TLambertine 2017-05-30T13:38:28Z https://community.sony.hr/t5/other-tvs/dead-pixel/m-p/2336012#M48236 <P>A black frame appeared at the bottom of the screen.<BR />Does the warranty cover this?<IMG src="https://community.sony.hr/t5/image/serverpage/image-id/364926i525606219E933A49/image-size/original?v=1.0&amp;px=-1" border="0" alt="IMG_3829.JPG" title="IMG_3829.JPG" /><IMG src="https://community.sony.hr/t5/image/serverpage/image-id/364927i9FB5328939EAF971/image-size/original?v=1.0&amp;px=-1" border="0" alt="IMG_3831.JPG" title="IMG_3831.JPG" /><IMG src="https://community.sony.hr/t5/image/serverpage/image-id/364928i05A9C105EDF95DBE/image-size/original?v=1.0&amp;px=-1" border="0" alt="IMG_3834.JPG" title="IMG_3834.JPG" /></P> Tue, 30 May 2017 13:38:28 GMT https://community.sony.hr/t5/other-tvs/dead-pixel/m-p/2336012#M48236 TLambertine 2017-05-30T13:38:28Z https://community.sony.hr/t5/other-tvs/dead-pixel/m-p/2336016#M48237 <P><FONT color="#000000">Theese aren't a "dead pixel" I think...<BR /><BR /></FONT></P><P><FONT face="arial" size="2" color="#000000">Manolo</FONT></P><P><FONT color="#000000"><BR /><BR /></FONT></P> Tue, 30 May 2017 13:50:12 GMT https://community.sony.hr/t5/other-tvs/dead-pixel/m-p/2336016#M48237 Marino.Manolo 2017-05-30T13:50:12Z https://community.sony.hr/t5/other-tvs/dead-pixel/m-p/2336156#M48239 <P>Hi <a href="https://community.sony.hr/t5/user/viewprofilepage/user-id/721325">@TLambertine</a></P> <P>&nbsp;</P> <P>As Marino says above, this doesnt look like dead pixels - however I do not know what it is. It does appear to be a fault and therefore your warranty should cover this.&nbsp; Please speak to your retailer about initiating a warranty repair, or alternatively contact and authorised Sony repair centre:</P> <P>&nbsp;</P> <P><A href="http://services.sony.co.uk/support/en/repair/asc" target="_blank">http://services.sony.co.uk/support/en/repair/asc</A></P> <P>&nbsp;</P> <P>Cheers</P> Tue, 30 May 2017 17:54:35 GMT https://community.sony.hr/t5/other-tvs/dead-pixel/m-p/2336156#M48239 Anonymous 2017-05-30T17:54:35Z