topic Re: KDL-55HX853 in Other TVs

KDL-55HX853

NoTvNow — Mon, 13 Nov 2017 19:42:44 GMT

Five years almost to the day since I bought this TV, it's now refusing to stay on for more than twenty seconds at a time. The SONY logo comes on at boot up, but the screen freezes and then the whole loop starts again. Can this be solved easily? Or is my TV destined for the recycle bin?

Re: KDL-55HX853

Owen_G — Tue, 14 Nov 2017 12:20:41 GMT

Hi there,

We've escalaed your post to Customer Support, and someone will be in touch with a response for you soon.

Thanks,

Owen

Re: KDL-55HX853

NoTvNow — Tue, 14 Nov 2017 14:19:20 GMT

Thanks for that. Is there a quicker way to contact someone at Support?

Re: KDL-55HX853

Owen_G — Tue, 14 Nov 2017 14:27:25 GMT

Hi again,

You can find the contact details for Customer Support here, if you'd like to get in touch with them directly: http://bit.ly/2mpk3fQ.

Hope this helps,

Owen.