topic Re: case no 23064282 in Other TVs

case no 23064282

jeanbraine — Thu, 21 Oct 2021 09:47:14 GMT

Re the above case number, I don’t appear to be receiving a promised email from you. The lady I spoke to this morning tried to re-send it to me, but it failed to appear. My email appears to be working - I am receiving other emails. My email address is edited[personal details removed] Please advise. Regards, Jean

Re: case no 23064282

LightFoot — Thu, 21 Oct 2021 13:12:07 GMT

Hi @jeanbraine I’m sorry but this is a customer community and is not Sony customer services. You will need to persevere in contacting Sony Support to chase your missing email.

Re: case no 23064282

Piscie — Wed, 27 Oct 2021 16:55:27 GMT

Hey @ jeanbraine,

Try reaching out to the Sony reps directly from here.