anyone elses prime video stop working right?

[Whiteman007]

This is on the 2020 models i have a 49in 950k and my dad has a 55 inch 850 i think it is. both doing the same issue but Prime video worked fine yesterday 

[Peter_S.]

Hi,

Probably a temporary issue - did you try again today?

I've watched prime yesterday without issues but I'm living in Germany.

Cheers

Peter

[Whiteman007]

well the 16th it was working fine and today the 17th it was messing up and not loading video giving an error. so i tried my dads tv that very close to idenical and same issue but prime works on PS4 on ipad website

[Joe_Dohn]

Do you have the latest software versions on both TVs as well as the latest app versions? (I couldn't provide any links or steps since I was unable to recognize the model numbers mentioned)

[Whiteman007]

still hasnt been working i even unintalled and reinstalled the App. 

TV is sony x950h

[Whiteman007]

i uninstalled the updates to amazon prime app and it worked but on the older version idk if i updated the app if it would work