KD-49XD7005 stuck on updating to v6.6575

[dreqonline]

The tv prompted me to update a few times before I let it do it. It updated for like 24 hours before I gave up and unpluged the cord. I left it for 15 min and then pluged it back on and it automatically started to update from the begining. But it got stuck again in the same spot - see the pic. Do you have any sugestions?

[Peter_S.]

Hi dreqonline,

Please perform a forced factory reset and see if it solves the issue:
https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs-android-/kd-49xd7005/artic...

If it doesn't please contact support.

Cheers

Peter