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KD55XD8005C and ps4 pro (HDR is not supported on your tv)

ivoc90
Explorer

KD55XD8005C and ps4 pro (HDR is not supported on your tv)

I have sony xd 8005 c. It is said that it is HDR tv. When I connect it with ps4 pro, in settings it is said that resolution is 3840x2160, 60 Hz, colour format is RGB, but HDR is said that not supported on my tv.

So, I

Check the PS4 video settings are to auto.

In tv settings put HDMI (all 4 of them) to enhanced mode

Swapped cable over to all 4 HDMIs

Checked that TV has the latest firmware update.

I am using the correct HDMI cable, the one that came with the Pro.

Even tryed to put ps4 to safe mode and put HDCP on 1.4

 

Anyone has any solution?

Thank you.

 

5 REPLIES 5
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kdombaz
Explorer

Hi,

 

Please see this thread https://community.sony.co.uk/t5/android-tv/netflix-hdr-firmware-update-12th-april-kd49x8005cbu/td-p/... . I have the same TV (49") and I know it doesn't support HDR.

 

Sorry to dash your hopes,

 

Koray

 

A "D" can make such difference. My bad ppl.

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Budhi108
Member

in thread you link is about x8005. and this is about XD8005

 

xd8005 have HDR

 

 

https://www.amazon.co.uk/d/Home-Cinema-TV-Video/Sony-KD55XD8005-Android-Freeview-PlayStation/B01IF52...

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kdombaz
Explorer

I'll take a punt here and say do the following

 

reset tv

keep all hdmi'd to standard.

reset ps4

use a different hdmi

keep all settings to on PS4 video out and TV as defaults

connect to hdmi1 get 1080p

change hdmi to enhanced and see what happens

 

I hope this helps.

 

Koray

 

ivoc90
Explorer

Nothing seems to help. TV is now in repair, it is something wrong with it.

Koray, thanks a lot for your time..

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kdombaz
Explorer

Just over Xmas as well. Hope it gets repaired quickly.

Cheers