Unable to connect Bose Noise Cancelling Headphones 700 to Sony KD55XH8196BU

[ian12345-]

Hi Folks, 

I just replaced my old Sony TV with a newer model. Old model was KD-55XE8577. New model KD-55XH8196BU. My headphones worked just fine on the old model but will not connect on the new model. Any suggestions? 

[Peter_S.]

Hi ian12345,

Probably they're no longer supported by the TV.

Is your TV running the latest software?

https://www.sony.co.uk/electronics/support/lcd-tvs-android-xh81xx-series/kd-55xh8196/downloads/00016...

Cheers

Peter

[rooobb]

A2DP bluetooth profile was supported on your old tv and not in the new one. That's the reason why you cannot connect an audio device.