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XR-65X90J Disappearing Sound on Numerous HDMI ports
Hi.
I mainly use my tv for PS5 (HDMI 4) & PC (HDMI 3), and have always had the occasional disappearance of sound on the PS5 HDMI 4 channel - where only a restart will solve.
Thing is it's started to happen even more regularly, and now is also doing it with my PC on HDMI 3.
Any ideas / solutions?
I really have lost so much faith in Sony products, as the quality seems a shadow of it's former self (yet they still charge a premium).
Any help much appreciated, as I'm not going to restart set every time - I shouldn't have to.
Ta!
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Anyone?
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I'll try that.
Is this a common issue with this set do you know?
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I’ve not come across that one, but issues with Sony TVs are all to frequent, and Sony will always ask you to do a factory reset before anything else; so I’m saving you time even if it doesn’t fix anything, but especially if it does 😛
My favourite bedtime reading is a Sony product manual…
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Well that was good.
A few hours ago got around to doing a full factory reset on TV only for there to be no sound coming from PS5 Pro on HDMI 4 the second the reset had finished.
I'm now resetting TV couple of times every day to get sound back on silent HDMI channels.
I assume I'm going to have to log a service call?
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Is this community forum just customers, or do Sony employees lurk?
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Better than lurk, they actively participate!
My favourite bedtime reading is a Sony product manual…
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Unless you are a Sony employee I would have to disagree with you, as you're the only one who has interacted with my query.
It would be nice hearing from a Sony employee regarding my current HDMI sound issues.
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And here we are, still no sign of anyone Sony related taking an interest in my issue.
I've always had Sony tvs (currently got 4 at present) - but possibly not for much longer.
Zero support is not a good look!