XR42A90K Firmware Update to v6.8022 Problem

[daveyh64]

On the 14th May Sony released a firmware update (v6.8022) for my TV a XR42A90K.

Normally I leave updating for a couple of weeks to see if any bugs are reported, this time I didn’t listen to my own advice and installed it two days after release.

Now I find that the inbuilt Media Player no longer functions.

On attaching a USB device (correctly formatted with compatible files) in either port the USB screen takes a little longer to come up, selecting View content with Media Player takes you to the next screen where the Media Player scans the device. The scan will result in the display of thumbnails of movies/ tv shows, images and folders with content within. When I try to play a video instead I get a “Please Wait” notice which then disappears and I am left with a blank screen, and after waiting no video starts to play. Images will display. Also after the update the display of the USB contents also includes the hidden files with ._<filename> which didn’t happen before and now just litters up the screen.

If I then return to watching the TV and insert a different USB the Media Player will start to scan the device but this time it sits thinking with no end and no display of contents, in order to see the contents of another USB device the TV has to be restarted. I also feel the TV is a little slower navigating through Settings menus and the TV keeps telling me the batteries are running low which is not true the batteries are about a month old and register as 60% when inserted in another device which can display its level.

All files and USB devices have been viewed and used with this TV prior to this update without issue, I use the Media Player almost daily, up till now of course, although I’m using VLC, but it’s a bit juddery.

The TV has been restarted several times and power cycled.

I was wondering if I am the only one that is suffering this problem after the update or are others experiencing the same. Or if anyone who has installed this update wouldn’t mind trying out the Media Player to see if they encounter the same problems.

Also is there anywhere at Sony that I can register this problem, I had hoped Sony would have been more diligent after the update in September which knocked out some of the functions of the remote control, and was later resolved 3 months later (six months for some models).

Thanks for any info.

[Bartleby]

Which folders were added?

The ones you said were removed in your previous post are all irrelevant anyway. They're just standard Android folders that don't need to be on the TV anyway. The most important one is Android, the rest serve little purpose on TVs.

[vigailh]

I agree, these folders should not matter. I was talking about 2 folders, I think it was "Audio Books" and "Recordings". The others were hidden, I had to hide those two manually.

I'm trying to format my flashdrive, after defragmenting it (which partially resolved my pb). I hope it will improve the reading speed.

I'm trying everything I can '^^ . Thx for the suggestion.

[daveyh64]

I took one USB stick and reformatted it and place 1 video file on the USB, the Tv played the file through the Media Player.

I then reformatted all USB sticks I use with my TV and put the files back on them.

On inserting the USBs there was no success, all would just spin endlessly.

Restarting the TV would allow the files to be seen but it would not play any of the videos, it will open images.

The TV should be able to accept other USB devices without going into melt down.

Do we know if Sony are aware of the problems with this update and what actions they are going to take.