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About battery loose

Hiren26
Visitor

About battery loose

My Sony c5 ultra dual has charging lot of time and loose very fast

And battery do not charged after 89%

Please reply me

1 REPLY 1
Jonas
Master

Hi @Hiren26, sorry to hear about this. Slightly_frowning_Face

How are you charging the device ? Are you using the charger/cable that was included together with your device and are you charging it using a USB port or are you using the wall mounted charger?

If you are using a USB port, try charging it with the wall mounted charger instead as this will charge the device faster.

You can also try and charge the device when it's powered off or while it's rebooted in safe mode and see if it's charging past 89% and/or charging faster.

Let me know how it went!