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Battery Problem

Deva1927
Visitor

Battery Problem

My xperia c3 ,drain very fast,80% shutting down

14 REPLIES 14
ChloeS
Contributor

Hi @Deva1927

Welcome to the community!

Can you test your phone in safe mode and see if you still have the same problem?

Let me know Slightly_smiling_Face

Wafaa18
Visitor

The battery is sometimes disconnected at 30% and sometimes at 60% and 70% at the time. It is assumed that the battery has remained at 0% and it is separated without any preconceptions. I need to walk the charger when the first thing is done.

GT

ChloeS
Contributor

Hi @Wafaa18

Welcome to the community!

I've used google translate to translate your question, please note this is an English only forum and to reply/post in English from now on. 

As mentioned above, have you tested your phone in safe mode?

Try this and let me know if you have the same problem Slightly_smiling_Face

Wafaa19
Visitor

Sorry for my language in arabic 

 How can i apply safe mode ?!

My battery is turned off in half an hour i have to connected it with the charger 7 times or more in a day it turned off when gets 30% sometimes in 50% or 70% and i must charge the phone to start up again or it will be off alwayes how can i treat this problem ?!

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Uliwooly
Expert

@Wafaa19

Tap/Click >>> safe mode

Wafaa19
Visitor

I have already apply safe mode and the charge were 90% then i used my phone for 4 hours and it was good but when the phone get 55% in the safe mode it shut down again for low battery 0% what should i do ?!

ChloeS
Contributor

Hi @Wafaa19

I'd suggest trying a software repair using Xperia Companion.

Let me know if the issue still remains after this Slightly_smiling_Face

8008657541
Visitor


@Deva1927 wrote:

My xperia c3 ,drain very fast,80% shutting down


Yes my phone battery problem 

ChloeS
Contributor

Hi @8008657541

Welcome to the community! 

Have you tried the steps suggested above?

Let me know Grinning_Face_with_smiling_Eyes