Camera

[Kallara]

My camera not working

Unfortunately Camera has stopped this message coming pls help 

[Emil]

Hi @Kallara,

I'm sorry to hear this.

Is it when you try to open your camera application your receive this message? Do you get the same error message regardless if you camera is using the main or selfie camera?

I recommend that you reboot your device to safe mode to see if this behavior may be caused by one of your downloaded apps as these will be temporarily disabled in this mode.

I would also recommend that you reset your camera application. Note that this will note delete any pictures you have stored in your device, it will however reset all settings you have made in there camera application. To do this, go to: Settings > Apps > Camera > Storage > Clear data > Ok. Then restart your device before opening the camera application again.

Let me know how it goes!

[Kallara]

Hi sir , 

I try reboot for all I meen memmory card also but no result 

[Emil]

Thanks for the update @Kallara!

Then I recommend that you perform a software repair using Xperia Companion. Note that this will completely reset your device and you should make sure you create a backup using Xperia Companion prior to performing the software repair.

Keep me posted how it goes!

[Alias_1974]

Sir  I also tried the software repair but still it's showing the same problem. What to do now

[Alias_1974]

Plz reply me back as soon as possible 

[Emil]

@Alias_1974, If you are still experiencing the same behavior with your device after performing a software repair, I recommend that you get in contact with your Local support team for assistance with how to have your device sent in to an authorized service center for further troubleshooting and repair.

Keep me posted how it goes!

[A9035s]

Kamera depan saya tidak bekerja

Tetapi kamera belakang bekerja dengan baik

My front camera is not working

But the rear camera works well

GT

[Emil]

@A9035s, I'm sorry to hear this.

Have you tried any of the troubleshooting suggested in this thread? If not I would recommend that you do so and let me know how it goes!

As a side note this is a international community and if you could keep your future posts in English that would be much appreciated!

[A9035s]

I have tried all thread but still not work

Even update from os 5.1 lolipop to 6.0 marsmellow 

I can't use my selfie camera

What must i do to fix it??

Sorry for my bad english

Thank you