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SD and Phone Memory Access Issue after Marshmallow Update (Xperia C5 Ultra Dual)

xC5U
Visitor

SD and Phone Memory Access Issue after Marshmallow Update (Xperia C5 Ultra Dual)

Hi everyone,

I recently updated my Xperia C5 Ultra Dual to Android 6.0 and since then I can see the SD card and the phone memory if i connect to the PC via Xperia Companion but once I try to open any folder to view the contents I cannot access anything.Sometimes it will show the folders with their names other times the folders show as 'Local Disc' on my PC screen.

Even worse is i can't copy or paste anything from my phone (including the SD) to my PC at all(or the reverse).I have a 32GB SD card.

Someone please help me,it will be hugely appreciated.

44 REPLIES 44
Tiyoyster
Visitor

It is the very same issue that haapened to my C5 Ultra dual after the M upgrade, camera seems slow as well and not that detailed as was before with Lollipop. But the biggest pain is my 32gb SanDisk SD card is being ejected for some reason, where most of my apps are Slightly_frowning_Face ...Cmon Sony surely you made your due diligence in testing this before rolling it out...

xC5U
Visitor

 Tiy Oyster .

Or maybe we should just get smaller SD cards then,maybe 16GB? 

They probably didn't try it,i got a small update later and i was so eager to try it but it didnt fix anything at all.

elaine18
Visitor

xC5U hi even you use 16gb its still the same, cause i was having the same problem with yours and my memory card is 16gb only.

This is not good, yah? we need to find solution for this.

xC5U
Visitor

Not good at all Elaine , nobody at Sony seems to be doing anything about this either.
I feel like taking out the memory card altogether
KururuT
Visitor

my sdcard keep error and i try to restart my phone sdcard can working in few second there well pop out SDcard error = = 

elaine18
Visitor

xC5U yeah this is not good. Actually I removed my SD Card on my phone because its useless and now I cannot downloads songs and other because the internal storage was not enough. 

SONY should do something with this. Atleast advise us what to do or what. 

KururuT
Visitor

i have go sony service center ask about after update android 6.0 SDcard keep error problem. there have test put new sdcard in my phone no have error problem there told me try use new SDcard ! i think is brand sandisk SDcard can't use after update android 6.0.......

xC5U
Visitor

I am not using a SanDisk, so I would be making a massive gamble to buy a new card only for it not to work properly.
xC5U
Visitor

@Elaine do you think trying a new SD card is worth the try? I am thinking of taking KururuT advice and try a new one
KururuT
Visitor

Now i have change SDcard brand samsung i have test now no have any error come out i well test a few days see have what problem

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