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Unable to connect my phone with pc

15BE
Visitor

Unable to connect my phone with pc

I can't connect my Sony c5 with my pc. It was working very well but suddenly I can use it only for charging and I can't transfer anything. Please help me...

Thank you!

5 REPLIES 5
profile.country.GB.title
Uliwooly
Expert

@15BE

could you restart both devices (computer and Xperia)?

15BE
Visitor

I did it but it doesn't help 

profile.country.GB.title
Uliwooly
Expert

@15BE

just to narrow the problem, could you try a different computer?

15BE
Visitor

Yes ,I ll try an other one. Thanks

profile.country.LT.title
EUPHORIC2017
New


@15BE wrote:

I can't connect my Sony c5 with my pc. It was working very well but suddenly I can use it only for charging and I can't transfer anything. Please help me...

Thank you!


If problem still persist, try to re-download drivers of USB, it can be reason Slightly_smiling_Face